Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 1,785 complaints with NHTSA about the 2015 Jeep Cherokee, and it carries 11 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 659 | 37% |
| Unknown or other | 129 | 7% |
| Engine | 113 | 6% |
| Electrical system | 67 | 4% |
| Power train | 56 | 3% |
| Service brakes | 42 | 2% |
| Power train | 39 | 2% |
| Electrical system | 33 | 2% |
| Power train | 26 | 1% |
| Structure | 26 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2015 Jeep Cherokee. The contact stated that there was an abnormal burning odor coming from the A/C unit while in operation. The contact also stated that after starting the vehicle, the vehicle hesitate
NHTSA complaint: Power train
I have a complaint concerning the 3.2L V6 Pentastar engine. A repair was necessary for a manufacturer KNOWN fault concerning factory installation using improperly hardened steel for the Rocker arms/lifters needle bearin
NHTSA complaint: Engine
What component or system failed or malfunctioned, and is it available for inspection upon request?The Power Transfer Unit (PTU) / all-wheel-drive transfer case assembly failed internally. Yes, the vehicle and the defecti
NHTSA complaint: Unknown or other
While driving my 2015 Jeep Cherokee on an interstate trip, we began noticing a strong unusual odor inside the vehicle. At first, we thought we were simply driving past a paper mill or another external source of the smell
NHTSA complaint: Power train
Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating
NHTSA complaint: Electrical system
My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.
NHTSA complaint: Electrical system
The power transfer unit (transfer case) went out as I was driving. I wasn't able to drive it and had to towed it to a mechanic. We found that later, the transfer case actuator and seals also needed replaced. Because this
NHTSA complaint: Power train
The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear
NHTSA complaint: Air bags
NHTSA lists 11 recall campaigns for the 2015 Jeep Cherokee. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit
Risk: A short circuit in the liftgate control module may result in a fire.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point u
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1
| Reliability raw | 31 | below average |
|---|---|---|
| Longevity est. | 55 | average |
| Maintenance | 81 | excellent |
| Depreciation | 80 | excellent |
| Performance | 66 | good |
| Efficiency | 43 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 1,785 complaints with NHTSA for this model-year, and power train is the most reported area with 659 of them (37%). There are 11 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 31/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 55/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2015 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 60/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.