Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 251 complaints with NHTSA about the 2015 Chevrolet Cruze, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 49 | 20% |
| Unknown or other | 26 | 10% |
| Electrical system | 20 | 8% |
| Power train | 12 | 5% |
| Air bags | 12 | 5% |
| Steering | 11 | 4% |
| Power train | 10 | 4% |
| Electrical system | 6 | 2% |
| Visibility/wiper | 6 | 2% |
| Service brakes | 6 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I have replaced my whole engine and the cars fuel system.. my gas was backing into my oil along with the engine failing .. has happened again. This car has been a nightmare and just keeps failing. Strong gas and oil bur
NHTSA complaint: Engine
The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the vehicle was leaking oil from the top of the engine onto the drive belts. The contact stated that the VIN was not
NHTSA complaint: Engine and engine cooling
The contact owns a 2015 Chevrolet Cruze. The contact stated that while driving approximately 55 MPH, the “Service Stabili-trak” message was displayed. The warning light turned on and off, and the vehicle suddenly stalled
NHTSA complaint: Electrical system
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
NHTSA complaint: Unknown or other
I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the glos
NHTSA complaint: Electrical system
I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many co
NHTSA complaint: Engine
I have had to replace the turbo 3 times now. My car was leaking oil where the the oil filter is so I replaced that whole part. I watched a video how to replace the part. And it said in the video to remove the plastic pie
NHTSA complaint: Engine
On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had
NHTSA complaint: Unknown or other
NHTSA lists 4 recall campaigns for the 2015 Chevrolet Cruze. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer se
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may ba
Risk: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Fix: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Risk: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's numbe
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the t
Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's num
| Reliability raw | 58 | average |
|---|---|---|
| Longevity est. | 65 | good |
| Maintenance | 79 | good |
| Depreciation | 80 | excellent |
| Performance | 45 | below average |
| Efficiency | 53 | average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 251 complaints with NHTSA for this model-year, and engine is the most reported area with 49 of them (20%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 58/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 65/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2015 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.