Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 53 complaints with NHTSA about the 2014 Porsche Cayenne, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 14 | 26% |
| Air bags | 7 | 13% |
| Exterior lighting | 4 | 8% |
| Fuel/propulsion system | 3 | 6% |
| Unknown or other | 3 | 6% |
| Structure | 3 | 6% |
| Vehicle speed control | 3 | 6% |
| Air bags | 2 | 4% |
| Electrical system | 2 | 4% |
| Electrical system | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Posche dashboard leather coming apart at the staples. I was informed that if involved in an accident the airbags might not deploy. The Porsche dealer inspected and recommended replacing it. This issue has been on going w
NHTSA complaint: Air bags
Dashboard leather has shrunk and removed staples. Dashboard leather is laying on top of airbag and may act as a deterrent to the airbag function. Was informed that the airbag may not deploy correctly. Cost to repair is >
NHTSA complaint: Air bags
Leather dashboard is shrinking. The cut out for the passenger airbag is no longer in line and will likely result in the airbag not deploying correctly.
NHTSA complaint: Air bags
Leather of the dashboard began to shrink on both driver and passenger sides. The shrunk leather exposed metal staples used to keep it in place and disfigured the passenger airbag compartment. An independent mechanic sugg
NHTSA complaint: Air bags
Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a ve
NHTSA complaint: Air bags
Porsche dashboard leather shrunk, shifted position, and staples pulled out. Repair technician said if vehicle was in an accident the airbag might not deploy correctly. Porsche dealer has stated if the dashboard leather
NHTSA complaint: Air bags
Dashboard leather shrunk. If the vehicle gets into an accident the airbags might not deploy correctly. Very common issue on the cayenne models.
NHTSA complaint: Air bags
Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and
NHTSA complaint: Air bags
NHTSA lists 3 recall campaigns for the 2014 Porsche Cayenne. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Risk: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Fix: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche c
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculate
Risk: The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Fix: Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's reca
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Fix: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's cust
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 36 | below average |
| Depreciation | 40 | below average |
| Performance | 68 | good |
| Efficiency | 34 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 53 complaints with NHTSA for this model-year, and power train is the most reported area with 14 of them (26%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 58/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.