Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 145 complaints with NHTSA about the 2014 Nissan Murano, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 29 | 20% |
| Power train | 26 | 18% |
| Steering | 20 | 14% |
| Visibility/wiper | 11 | 8% |
| Air bags | 9 | 6% |
| Unknown or other | 7 | 5% |
| Engine | 5 | 3% |
| Structure | 5 | 3% |
| Electrical system | 4 | 3% |
| Service brakes | 3 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2014 Nissan Murano. The contact stated that while parking or making right turns, a clicking noise was heard coming from under the vehicle. The vehicle was taken to an independent mechanic, where it was
NHTSA complaint: Steering
Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the pu
NHTSA complaint: Electrical system
I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-p
NHTSA complaint: Steering
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, an
NHTSA complaint: Service brakes
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound lik
NHTSA complaint: Steering
My Power steering and Serpentine belt needs replaced as well with the pulley.
NHTSA complaint: Steering
On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happen
NHTSA complaint: Power train
Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via
NHTSA complaint: Air bags
NHTSA lists 1 recall campaign for the 2014 Nissan Murano. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Risk: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
Fix: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-72
| Reliability raw | 68 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 78 | good |
| Depreciation | 65 | good |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 145 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 29 of them (20%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 68/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.