Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 230 complaints with NHTSA about the 2014 Infiniti QX60, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 82 | 36% |
| Air bags | 18 | 8% |
| Unknown or other | 15 | 7% |
| Engine | 11 | 5% |
| Service brakes | 8 | 3% |
| Power train | 6 | 3% |
| Exterior lighting | 6 | 3% |
| Structure | 6 | 3% |
| Power train | 4 | 2% |
| Vehicle speed control | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Vehicle power steering and "PS" light, check engine light, and master warning light came on. Got it to Auto Zone for diagnostic tag and report says power steering needs to be replaced. There is a build up and the liquid
NHTSA complaint: Steering
Car started winding while driving and jerking for no reason.
NHTSA complaint: Unknown or other
While driving in slow, heavy highway traffic, the vehicle suffered a structural failure of the rear crossmember / rear subframe due to severe rust. This is a safety-critical structural component and part of the rear susp
NHTSA complaint: Suspension
I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minu
NHTSA complaint: Electrical system
LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury
NHTSA complaint: Air bags
My vehicle is having issues with the CVT transmission timing chain, I was just aware, there was a recall in the past but my infiniti dealership said it's expired.And they won't help replace it. I'm getting Judder while d
NHTSA complaint: Power train
The contact owns a 2014 Infiniti QX60. The contact stated that while driving 25-30 MPH, the vehicle shuddered and failed to accelerate as intended upon depressing the accelerator pedal. Additionally, the contact stated t
NHTSA complaint: Power train
Since 4/4/2025 unresolved CVT transmission repair 4 replacement CVT transmission have failed, each time order for the repair they have failed with the same problem or different problems with the CVT transmission, •Despit
NHTSA complaint: Engine
NHTSA lists 7 recall campaigns for the 2014 Infiniti QX60. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Alti
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted)
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
Risk: If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a cra
Fix: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may c
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
| Reliability raw | 55 | average |
|---|---|---|
| Longevity est. | 66 | good |
| Maintenance | 73 | good |
| Depreciation | 49 | below average |
| Performance | 67 | good |
| Efficiency | 37 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 230 complaints with NHTSA for this model-year, and power train is the most reported area with 82 of them (36%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 55/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 66/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.