Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 169 complaints with NHTSA about the 2014 Infiniti Q50, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 51 | 30% |
| Air bags | 14 | 8% |
| Electrical system | 13 | 8% |
| Power train | 12 | 7% |
| Steering | 10 | 6% |
| Unknown or other | 7 | 4% |
| Tires | 6 | 4% |
| Service brakes | 4 | 2% |
| Electrical system | 3 | 2% |
| Steering | 2 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that conne
NHTSA complaint: Suspension
MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TAL
NHTSA complaint: Electrical system
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
NHTSA complaint: Steering
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illum
NHTSA complaint: Steering
Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is hav
NHTSA complaint: Unknown or other
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceas
NHTSA complaint: Electrical system
I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traf
NHTSA complaint: Power train
Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confi
NHTSA complaint: Suspension
NHTSA lists 5 recall campaigns for the 2014 Infiniti Q50. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an er
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Alti
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted)
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided
| Reliability raw | 58 | average |
|---|---|---|
| Longevity est. | 67 | good |
| Maintenance | 75 | good |
| Depreciation | 61 | average |
| Performance | 64 | average |
| Efficiency | 40 | below average |
| Safety | 100 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 169 complaints with NHTSA for this model-year, and steering is the most reported area with 51 of them (30%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 58/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 67/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.