Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 1,427 complaints with NHTSA about the 2014 Ford Fusion, and it carries 19 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 249 | 17% |
| Power train | 177 | 12% |
| Engine | 109 | 8% |
| Unknown or other | 98 | 7% |
| Structure | 64 | 4% |
| Service brakes | 60 | 4% |
| Electrical system | 59 | 4% |
| Seat belts | 52 | 4% |
| Latches/locks/linkages | 38 | 3% |
| Fuel/propulsion system | 32 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to
NHTSA complaint: Electrical system
The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to
NHTSA complaint: Electrical system
Involved in collision between 35-45 at a speed of 35 to 45 mph. I had a car change lanes incorrectly causing me to rear end the vehicle. The front end of my car was crumpled in and mybairbags on my vehicle did not deploy
NHTSA complaint: Air bags
The contact owns a 2014 Ford Fusion. The contact stated that the brake pedal was not sending the correct signal to the ABS. The "Hill Assist" option was not operational while driving on a slope and the brake lights remai
NHTSA complaint: Service brakes
I had a recall on my 2014 ford fusion se regarding powertrain control module software update. I took my vehicle in to Athens ford 6/8/26 to have this fixed then on Friday my car lost power while driving, would not go l,
NHTSA complaint: Unknown or other
The contact owns a 2014 Ford Fusion. The contact stated that upon entering the vehicle, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted, and the fuel odor became stronger, causing
NHTSA complaint: Fuel system
Took car in May to hemborg ford they replaced my brake bumper it was on recall. Took car back on August 3 of 2026 brake lights staying on. Had them recheck the recall again thought it might be that. I was told it was not
NHTSA complaint: Exterior lighting
Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership i bought it from and still having issues. Complete steering loss while driving.
NHTSA complaint: Steering
NHTSA lists 19 recall campaigns for the 2014 Ford Fusion. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increa
Fix: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear w
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the tran
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver t
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensione
Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Fix: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332
| Reliability raw | 30 | below average |
|---|---|---|
| Longevity est. | 52 | average |
| Maintenance | 78 | good |
| Depreciation | 100 | excellent |
| Performance | 62 | average |
| Efficiency | 46 | below average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 1,427 complaints with NHTSA for this model-year, and steering is the most reported area with 249 of them (17%). There are 19 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 30/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 52/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.