Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 1,674 complaints with NHTSA about the 2014 Ford Explorer, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 415 | 25% |
| Unknown or other | 251 | 15% |
| Structure | 237 | 14% |
| Engine | 114 | 7% |
| Suspension | 68 | 4% |
| Power train | 49 | 3% |
| Engine and engine cooling | 46 | 3% |
| Electrical system | 31 | 2% |
| Air bags | 26 | 2% |
| Unknown or other | 23 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
Recall issued and notified via mail by Ford for faulty A-pillarsin 2024. A-pillars can fall off vehicle while driving and can cause safety issue. Vehicle was taken to dealer for inspection in March of 2025 to verify is
NHTSA complaint: Structure
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while dri
NHTSA complaint: Structure
There are often times that there is a strong exhaust odor inside the vehicle, especially when idling
NHTSA complaint: Unknown or other
This complaint concerns a failed federal safety recall repair that has resulted in structural damage and rendered my vehicle unsafe to drive. I am the original owner of this vehicle (since XXX). On XXX, Riverside Ford ([
NHTSA complaint: Unknown or other
Sudden and complete loss of power steering assist while vehicle was in operation. Vehicle became extremely difficult to steer, creating safety hazard for driver and child passenger. Inspection revealed 150A EPAS Mega Fu
NHTSA complaint: Steering
The contact owns a 2014 Ford Explorer. The contact received the notification letter for NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the driver’s side exterior trim was loose. The vehicle was tak
NHTSA complaint: Structure
I am the owner of a 2014 Ford Explorer. There is an open recall on the vehicle; Recall number: 24S02. The plastic retention clips holding the exterior A-pillar moldings may not be properly engaged, which can allow the
NHTSA complaint: Structure
While sitting at a stop light, waiting to turn, the steering wheel went stiff, then I was forced to make the turn without the power steering. it started working again but made a very loud grindy noise. the noise has not
NHTSA complaint: Steering
NHTSA lists 7 recall campaigns for the 2014 Ford Explorer. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The rec
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result
Risk: A loss of the wheel or wheel end can increase the risk of a crash.
Fix: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect applicat
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Risk: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. F
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8,
| Reliability | 53 | average |
|---|---|---|
| Longevity est. | 66 | good |
| Maintenance | 69 | good |
| Depreciation | 63 | average |
| Performance | 67 | good |
| Efficiency | 36 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 1,674 complaints with NHTSA for this model-year, and steering is the most reported area with 415 of them (25%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 53/100 (average) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 66/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 63/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.