Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 381 complaints with NHTSA about the 2014 Ford Edge, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Unknown or other | 54 | 14% |
| Service brakes | 49 | 13% |
| Power train | 32 | 8% |
| Back over prevention | 23 | 6% |
| Electrical system | 16 | 4% |
| Engine | 15 | 4% |
| Fuel/propulsion system | 12 | 3% |
| Structure | 8 | 2% |
| Electrical system | 8 | 2% |
| Service brakes | 8 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I took my 2014 Ford Edge in for an annual inspection and discovered severe rust over the entire frame and a large hole rusted through the subframe. The rust had spread to the suspension and exhaust pipe. The car failed i
NHTSA complaint: Structure
Rear camera not working, blank screen, upside down picture, distorted picture. Same issue which was recalled by ford on earlier models, ie 2013
NHTSA complaint: Unknown or other
Rear view camera, image is displayed upside down or will also go blank sometimes.
NHTSA complaint: Unknown or other
The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!
NHTSA complaint: Unknown or other
The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go
NHTSA complaint: Unknown or other
On three separate occasions, the brake pedal has gone all the way to the floor, with braking power reduced to a scary, dangerous level. An independent mechanic ran a diagnostic scan on one of those occasions and received
NHTSA complaint: Service brakes
Brake pedal felt mushy, took vehicle to repair shop and had master cylinder replaced. Problem persisted so took vehicle to a different repair shop and had brake booster replaced. Pedal felt firmer but then a hissing soun
NHTSA complaint: Service brakes
The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't availa
NHTSA complaint: Visibility/wiper
NHTSA lists 3 recall campaigns for the 2014 Ford Edge. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehi
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not ap
Fix: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8,
| Reliability raw | 60 | average |
|---|---|---|
| Longevity est. | 69 | good |
| Maintenance | 74 | good |
| Depreciation | 68 | good |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 381 complaints with NHTSA for this model-year, and unknown or other is the most reported area with 54 of them (14%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 60/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 69/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.