Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 619 complaints with NHTSA about the 2014 Chevrolet Impala Limited, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 84 | 14% |
| Steering | 71 | 11% |
| Unknown or other | 41 | 7% |
| Exterior lighting | 24 | 4% |
| Engine | 23 | 4% |
| Electronic stability control (esc) | 19 | 3% |
| Air bags | 16 | 3% |
| Service brakes | 16 | 3% |
| Electrical system | 15 | 2% |
| Structure | 14 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was dis
NHTSA complaint: Steering
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were
NHTSA complaint: Steering
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The con
NHTSA complaint: Steering
Sunshade failure. The sunshade runs back and forth on track to close or open cloth cover. While driving with 4 main windows I pushed button to open shade halfway down the line the shade got off track and you could hear p
NHTSA complaint: Unknown or other
I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high and it went up to 3000 and then the warning light flashed stability track error and check engine and sw
NHTSA complaint: Power train
I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.
NHTSA complaint: Electrical system
Service side detection system came up on the display while driving on the freeway at 65MPH.
NHTSA complaint: Electrical system
Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago. This failure causes my instrumentation to shut off,
NHTSA complaint: Electrical system
| Reliability raw | 39 | below average |
|---|---|---|
| Longevity est. | 60 | average |
| Maintenance | 77 | good |
| Depreciation | 100 | excellent |
| Performance | 58 | average |
| Efficiency | 41 | below average |
| Safety | 80 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 619 complaints with NHTSA for this model-year, and electrical system is the most reported area with 84 of them (14%). No recalls are on record for it.
AVOIR scores its reliability 39/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 60/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 64/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.