Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 144 complaints with NHTSA about the 2014 Chevrolet Captiva, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 33 | 23% |
| Unknown or other | 21 | 15% |
| Engine | 16 | 11% |
| Power train | 8 | 6% |
| Air bags | 6 | 4% |
| Structure | 5 | 3% |
| Steering | 4 | 3% |
| Electrical system | 4 | 3% |
| Electrical system | 4 | 3% |
| Power train | 4 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Odometer Fraud. The contact purchased a 2014 Chevrolet Captiva. The vehicle was purchased through a dealer sale. The mileage at the time of the purchase was 140,436. It was discovered four days later that there was a mil
NHTSA complaint: Electrical system
I was sold this vehicle, and was not notified it was a salvaged car, or the fact that it had been in 2 accidents .
NHTSA complaint: Structure
This car is a 2014 chevy captiva it has had multiple leaks that I have repaired on my own the engine gussles up gas like there's no tomorrow and then on hot days even though all liquids are filled will randomly have a ch
NHTSA complaint: Engine
The contact owns a 2014 Chevrolet Captiva Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle then lost motive power. No warning ligh
NHTSA complaint: Engine
I got into a car accident someone pulled in front of me and I hit them and my air bags didn’t go off
NHTSA complaint: Air bags
My car consistently burned through oil despite getting regular oil changes and checks. The oil burned through before I was aware and the car now needs a new engine that will cost more than it’s worth
NHTSA complaint: Engine
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the
NHTSA complaint: Electrical system
Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.
NHTSA complaint: Electrical system
| Reliability raw | 73 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 88 | excellent |
| Depreciation | 65 | good |
| Performance | 49 | below average |
| Efficiency | 43 | below average |
| Safety | 67 | good |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 144 complaints with NHTSA for this model-year, and electrical system is the most reported area with 33 of them (23%). No recalls are on record for it.
AVOIR scores its reliability 73/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.