Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 60 complaints with NHTSA about the 2014 Buick LaCrosse eAssist, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 8 | 13% |
| Steering | 8 | 13% |
| Unknown or other | 5 | 8% |
| Air bags | 5 | 8% |
| Exterior lighting | 4 | 7% |
| Wheels | 3 | 5% |
| Seat belts | 2 | 3% |
| Vehicle speed control | 2 | 3% |
| Engine | 2 | 3% |
| Electrical system | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At th
NHTSA complaint: Electrical system
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steeri
NHTSA complaint: Steering
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
NHTSA complaint: Electrical system
2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car
NHTSA complaint: Electrical system
1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I
NHTSA complaint: Electrical system
Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started dow
NHTSA complaint: Tires
The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt nee
NHTSA complaint: Seat belts
Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the stee
NHTSA complaint: Steering
| Reliability raw | 64 | average |
|---|---|---|
| Longevity est. | 71 | good |
| Maintenance | 79 | good |
| Depreciation | 60 | average |
| Performance | 49 | below average |
| Efficiency | 50 | average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 60 complaints with NHTSA for this model-year, and electrical system is the most reported area with 8 of them (13%). No recalls are on record for it.
AVOIR scores its reliability 64/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 71/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.