Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 63 complaints with NHTSA about the 2014 Buick LaCrosse, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 9 | 14% |
| Steering | 8 | 13% |
| Unknown or other | 5 | 8% |
| Air bags | 5 | 8% |
| Exterior lighting | 4 | 6% |
| Wheels | 3 | 5% |
| Seat belts | 2 | 3% |
| Vehicle speed control | 2 | 3% |
| Engine | 2 | 3% |
| Air bags | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument
NHTSA complaint: Electrical system
Auto insurance company informed safety regulations due to recalls on this vehicle.
NHTSA complaint: Air bags
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The
NHTSA complaint: Power train
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At th
NHTSA complaint: Electrical system
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steeri
NHTSA complaint: Steering
I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
NHTSA complaint: Electrical system
2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car
NHTSA complaint: Electrical system
1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I
NHTSA complaint: Electrical system
NHTSA lists 5 recall campaigns for the 2014 Buick LaCrosse. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. Th
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. Th
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles ma
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners ma
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear wi
Fix: GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact
| Reliability raw | 64 | average |
|---|---|---|
| Longevity est. | 71 | good |
| Maintenance | 79 | good |
| Depreciation | 60 | average |
| Performance | 68 | good |
| Efficiency | 38 | below average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 63 complaints with NHTSA for this model-year, and electrical system is the most reported area with 9 of them (14%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 64/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 71/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2014 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.