Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 59 complaints with NHTSA about the 2013 Toyota Venza, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 7 | 12% |
| Unknown or other | 6 | 10% |
| Structure | 5 | 8% |
| Service brakes | 5 | 8% |
| Fuel/propulsion system | 2 | 3% |
| Electrical system | 2 | 3% |
| Steering | 2 | 3% |
| Engine | 2 | 3% |
| Steering | 2 | 3% |
| Seats | 2 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car
NHTSA complaint: Electrical system
The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer
NHTSA complaint: Back over prevention
When the Vehicle Stability Control (VSC) light comes on, it also cuts power to the engine even when the car is moving at full highway speed. This can pose a great danger when crossing bridges or anytime while driving the
NHTSA complaint: Unknown or other
Fuel pump fail causing the car to stall out going 75 miles an hour on the highway
NHTSA complaint: Fuel/propulsion system
2013 Venza pasenger side and back leak very bad when it rains
NHTSA complaint: Unknown or other
Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally report a potential safety concern related
NHTSA complaint: Air bags
Sunroof/moonroof assembly leaks heavily in rain, makes cracking sound over bumps Dealer/manufacturer will not fix, they want $4600 to repair
NHTSA complaint: Structure
I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the
NHTSA complaint: Electrical system
NHTSA lists 4 recall campaigns for the 2013 Toyota Venza. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This co
Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contac
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-20
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property dam
Fix: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still be
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accu
Risk: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airb
Fix: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Risk: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Fix: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer s
| Reliability raw | 68 | good |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 84 | excellent |
| Depreciation | 75 | good |
| Performance | 62 | average |
| Efficiency | 41 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 59 complaints with NHTSA for this model-year, and air bags is the most reported area with 7 of them (12%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 68/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 73/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.