Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 183 complaints with NHTSA about the 2013 Toyota Sienna, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Structure | 34 | 19% |
| Unknown or other | 27 | 15% |
| Air bags | 16 | 9% |
| Power train | 13 | 7% |
| Electrical system | 12 | 7% |
| Latches/locks/linkages | 6 | 3% |
| Steering | 6 | 3% |
| Tires | 4 | 2% |
| Vehicle speed control | 4 | 2% |
| Seat belts | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
AC light blinking AC condenser replacement twice in 2 years
NHTSA complaint: Unknown or other
The electric sliding door cable broke due to unknown reason and the door partially opened and will not open even manually now.
NHTSA complaint: Unknown or other
"The vehicle suffered a critical failure of the shift interlock safety system. After parking in a driveway, the ignition key was able to be fully turned to the 'off' position and removed from the ignition cylinder, even
NHTSA complaint: Unknown or other
Driver side back passenger door would not open or close properly. The door opened while driving on the road. It did t want to shut. It was difficult to get it shut once I stopped.
NHTSA complaint: Latches/locks/linkages
I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.
NHTSA complaint: Unknown or other
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the
NHTSA complaint: Electrical system
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,
NHTSA complaint: Electrical system
Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was
NHTSA complaint: Electrical system
NHTSA lists 6 recall campaigns for the 2013 Toyota Sienna. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louis
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX4
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-asse
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Risk: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
Fix: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open un
Risk: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Fix: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owner
| Reliability raw | 57 | average |
|---|---|---|
| Longevity est. | 73 | good |
| Maintenance | 76 | good |
| Depreciation | 92 | excellent |
| Performance | 57 | average |
| Efficiency | 40 | below average |
| Safety | 80 | excellent |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 183 complaints with NHTSA for this model-year, and structure is the most reported area with 34 of them (19%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 57/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 73/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.