Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 194 complaints with NHTSA about the 2013 Mazda CX-5, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 31 | 16% |
| Unknown or other | 20 | 10% |
| Service brakes | 19 | 10% |
| Power train | 12 | 6% |
| Structure | 10 | 5% |
| Seats | 9 | 5% |
| Engine | 8 | 4% |
| Vehicle speed control | 5 | 3% |
| Power train | 5 | 3% |
| Electrical system | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue
NHTSA complaint: Unknown or other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue
NHTSA complaint: Unknown or other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue
NHTSA complaint: Unknown or other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue
NHTSA complaint: Unknown or other
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue
NHTSA complaint: Unknown or other
The lower control arm or axel on the front passenger side broke as I was backing out of a parking spot. It is still at the mechanic however that is what is required to put the wheel back on the vehicle. My understanding
NHTSA complaint: Unknown or other
The display on my rearview camera is extremely foggy. It appears to have had a breach where water has leaked into the camera itself. I have cleaned the lens but yo no avail. I never had a clear screen, and at times it is
NHTSA complaint: Unknown or other
When in the highway and changing lanes and you try to excelerate it doesnt take off ..instead just acts as if i had over excelerated but not speeding up.. i have almost been ran over because i could not get enough speed
NHTSA complaint: Vehicle speed control
NHTSA lists 1 recall campaign for the 2013 Mazda CX-5. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26,
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222
| Reliability raw | 65 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 87 | excellent |
| Depreciation | 78 | good |
| Performance | 45 | below average |
| Efficiency | 50 | average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 194 complaints with NHTSA for this model-year, and electrical system is the most reported area with 31 of them (16%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 65/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 71/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.