Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 49 complaints with NHTSA about the 2013 Honda Crosstour, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 19 | 39% |
| Electrical system | 5 | 10% |
| Power train | 5 | 10% |
| Service brakes | 3 | 6% |
| Engine | 3 | 6% |
| Unknown or other | 2 | 4% |
| Steering | 1 | 2% |
| Forward collision avoidance | 1 | 2% |
| Service brakes | 1 | 2% |
| Unknown or other | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
ABS Module failure causing anti-lock braking and tractional control issues due to known manufacturing defect with failed solder connections
NHTSA complaint: Service brakes
Complaint Summary: Steering system failure remains unresolved after Honda warranty repair. Complete loss of electric power steering. Complaint Details: I experienced a sudden and complete loss of electric power steering
NHTSA complaint: Steering
As I was driving out of the parking garage I could not turn the wheel of my vehicle and almost hit a cement pillar. A light popped on that had a steering wheel and a exclamation mark. This message had never popped up bef
NHTSA complaint: Steering
The car says FCW system fail as well as ABS and LDW lights came on. The car looses power as it drives and lags. I got a diagnostic done on the car at autozone says VSA solenoid valve malfunction code 123-11 and 121-11. T
NHTSA complaint: Forward collision avoidance
The FCW, LDW, ABS, and the traction control lights came on a couple of days after I had brand new factory brakes and rotors put on. I took it to the dealership and they told me this has been a known issue with the Crosst
NHTSA complaint: Service brakes
All warning lights came on-LDW/ABS/VSA/FCW at first around 7/25/23 . Called Honda service-told to bring it in for diagnostic check. Then on 7/27/23 power steering went out-had car towed in to dealer-they fixed/replaced
NHTSA complaint: Unknown or other
ABS, brake light on dashboard. Malfunctioning ABS solenoid valve. Brakes locking up.
NHTSA complaint: Service brakes
ABS modulator failure warning lights: "Brakes", "ABS", "LDW", "FCW", "System Failure", "Traction Control"
NHTSA complaint: Lane departure
NHTSA lists 3 recall campaigns for the 2013 Honda Crosstour. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississipp
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-21
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-201
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-21
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019.
| Reliability raw | 68 | good |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 81 | excellent |
| Depreciation | 72 | good |
| Performance | 67 | good |
| Efficiency | 41 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 49 complaints with NHTSA for this model-year, and steering is the most reported area with 19 of them (39%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 68/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.