Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 1,861 complaints with NHTSA about the 2013 Ford Fusion Hybrid, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 317 | 17% |
| Engine | 221 | 12% |
| Power train | 198 | 11% |
| Structure | 134 | 7% |
| Unknown or other | 102 | 5% |
| Latches/locks/linkages | 62 | 3% |
| Fuel/propulsion system | 59 | 3% |
| Seat belts | 51 | 3% |
| Engine and engine cooling | 46 | 2% |
| Electrical system | 46 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond normally while depressing the brake pedal. Several unknown warning lights were illuminated
NHTSA complaint: Power train
While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving ne
NHTSA complaint: Steering
The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored line
NHTSA complaint: Electrical system
The contact owned a 2013 Ford Fusion. The contact stated while driving 75 MPH, there was smoke coming from the engine compartment. The contact stated that the message "Coolant Over Temperature" was displayed. The contact
NHTSA complaint: Engine and engine cooling
I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves the steering wheel not the wheels. The car will be all over the road. Also when I’m accelerating with
NHTSA complaint: Steering
In 2019, my car suddenly began to leak engine coolant. A low engine coolant signal alarmed, the car started to smoke, and then was un-usable. I took it to a Ford dealership, they ran some diagnostics, and determined that
NHTSA complaint: Engine
The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel felt loose and was wobbling abnormally. No warning light was illuminated. The local dealer was not contacte
NHTSA complaint: Steering
Noise from steering column, took to local repair shop. Diagnosed as rack and pinion failure. No alarms or alerts of any kind other that noise that is easily heard when in parking lot or driving on a low speed street. Ri
NHTSA complaint: Steering
NHTSA lists 1 recall campaign for the 2013 Ford Fusion Hybrid. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford cust
| Reliability raw | 59 | average |
|---|---|---|
| Longevity est. | 69 | good |
| Maintenance | 78 | good |
| Depreciation | 100 | excellent |
| Performance | 45 | below average |
| Efficiency | 64 | average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 1,861 complaints with NHTSA for this model-year, and steering is the most reported area with 317 of them (17%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 59/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 69/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.