Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 640 complaints with NHTSA about the 2013 Dodge Durango, and it carries 11 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 166 | 26% |
| Seats | 59 | 9% |
| Engine | 45 | 7% |
| Fuel/propulsion system | 42 | 7% |
| Service brakes | 42 | 7% |
| Unknown or other | 25 | 4% |
| Air bags | 22 | 3% |
| Electrical system | 18 | 3% |
| Power train | 18 | 3% |
| Electrical system | 15 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The front passenger seat active head rest deployed while the vehicle was stopped and my wife was getting into the vehicle.
NHTSA complaint: Unknown or other
The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been look
NHTSA complaint: Air bags
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the instrument panel and the engine unexpectedly shut off. Occasionally, the vehicle immediately restarted upon wiggling the
NHTSA complaint: Electrical system
My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.
NHTSA complaint: Air bags
My vehicle constantly stalls at idle or while stopped at a traffic light or stop sign. I was so bothersome is that the vehicle rolls back during these endeavors. It usually happens 3 or 4 times a day. I've taken in to
NHTSA complaint: Engine
The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component c
NHTSA complaint: Electrical system
While driving the vehicle occasionally stalls without a check engine light or codes showing up
NHTSA complaint: Electrical system
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside.
NHTSA complaint: Electrical system
NHTSA lists 11 recall campaigns for the 2013 Dodge Durango. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysl
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the boost
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is perf
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer se
| Reliability raw | 42 | below average |
|---|---|---|
| Longevity est. | 60 | average |
| Maintenance | 71 | good |
| Depreciation | 54 | average |
| Performance | 68 | good |
| Efficiency | 36 | below average |
| Safety | 73 | good |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 640 complaints with NHTSA for this model-year, and electrical system is the most reported area with 166 of them (26%). There are 11 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 42/100 (below average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 60/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 57/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.