Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 680 complaints with NHTSA about the 2013 Chrysler Town and Country, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 284 | 42% |
| Seats | 42 | 6% |
| Engine | 34 | 5% |
| Unknown or other | 31 | 5% |
| Air bags | 29 | 4% |
| Power train | 25 | 4% |
| Structure | 15 | 2% |
| Electrical system | 15 | 2% |
| Electrical system | 11 | 2% |
| Service brakes | 10 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wro
NHTSA complaint: Electrical system
I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headres
NHTSA complaint: Seats
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous
NHTSA complaint: Electrical system
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer
NHTSA complaint: Power train
The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot an
NHTSA complaint: Electrical system
The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.
NHTSA complaint: Engine
The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway,
NHTSA complaint: Electrical system
The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don
NHTSA complaint: Air bags
NHTSA lists 4 recall campaigns for the 2013 Chrysler Town and Country. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on Dece
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these ve
Risk: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right s
Risk: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chr
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service
| Reliability raw | 62 | average |
|---|---|---|
| Longevity est. | 68 | good |
| Maintenance | 88 | excellent |
| Depreciation | 84 | excellent |
| Performance | 59 | average |
| Efficiency | 38 | below average |
| Safety | 80 | excellent |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 680 complaints with NHTSA for this model-year, and electrical system is the most reported area with 284 of them (42%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 62/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 68/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.