Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 106 complaints with NHTSA about the 2013 Chevrolet Captiva, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 35 | 33% |
| Electrical system | 17 | 16% |
| Unknown or other | 7 | 7% |
| Power train | 4 | 4% |
| Service brakes | 3 | 3% |
| Power train | 3 | 3% |
| Air bags | 2 | 2% |
| Unknown or other | 2 | 2% |
| Steering | 2 | 2% |
| Electrical system | 2 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
On [XXX] while driving this vehicle owned by the state of Arizona I was involved in a collision at 40 mph. The airbags did not deploy and I sustained serious brakes and internal bleeding. There were no warning lamps. IN
NHTSA complaint: Air bags
This car is know for engine consumption issues it is the motor and it is know has has been recalled due to issues in prior years. My engine is consuming a half a quart every 40 miles.
NHTSA complaint: Engine
The engine light was on and i went to dealership to have it checked out. They told me that it was a computer glich and not to worry about it. Was driving on the highway when the engine exploded and the car stopped. I was
NHTSA complaint: Engine
Within 3 days my vehicle stopped working with no warnings (check engine or other warnings) the vehicle made a rattling noise and then would not turn on. Upon inspection mechanic informed me that the engine would need to
NHTSA complaint: Power train
The contact owns a 2013 Chevrolet Captiva Sport. The contact stated that while driving at various speeds, the vehicle made an abnormal sound. Additionally, the contact stated while driving 30 MPH, the vehicle shuddered a
NHTSA complaint: Engine
When describing what happened, try to answer these questions as specifically as possible: What component or system failed or malfunctioned? Is it available for inspection upon request? the engine, when I am at a traffic
NHTSA complaint: Air bags
These vehicles are known to use an excess of oil in the engine, when the engine oil is low there is no warning light/system to notify operator of this, I have talked with many other owners and it is the same story. Mech
NHTSA complaint: Engine
I was driving down the highway when it started losing power. The engine light came on. I had got this car at a dealer, so I took it to them, and they wouldn't do anything. It was low on oil, so I got a gallon of oil and
NHTSA complaint: Unknown or other
| Reliability raw | 72 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 88 | excellent |
| Depreciation | 65 | good |
| Performance | 49 | below average |
| Efficiency | 43 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 106 complaints with NHTSA for this model-year, and engine is the most reported area with 35 of them (33%). No recalls are on record for it.
AVOIR scores its reliability 72/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.