Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 103 complaints with NHTSA about the 2013 Cadillac XTS, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Suspension | 20 | 19% |
| Electrical system | 19 | 18% |
| Unknown or other | 9 | 9% |
| Wheels | 5 | 5% |
| Electrical system | 4 | 4% |
| Engine | 3 | 3% |
| Service brakes | 2 | 2% |
| Exterior lighting | 2 | 2% |
| Electrical system | 2 | 2% |
| Seats | 2 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2013 Cadillac XTS. The contact stated that several codes will intermittently illuminate on the vehicle, such as code 813, which refers to a transmission communication failure; a malfunction with the In
NHTSA complaint: Service brakes
The contact owns a 2013 Cadillac XTS. The contact stated that while driving at an undisclosed speed, the rear suspension was bouncing, and the vehicle became difficult to maneuver. The message to "Check Leveling System"
NHTSA complaint: Suspension
Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving.
NHTSA complaint: Exterior lighting
My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicles manufactured between October 12, 2011, and August 30, 2012. However, the rear seat headrests in thi
NHTSA complaint: Unknown or other
As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim li
NHTSA complaint: Electrical system
I have replaced my low beam 4 times and it’s still showing the light is out and it is. My cruise control disengaged when I’m driving above 65 with the cruise set and there’s no cars in front of me.
NHTSA complaint: Electrical system
The contact owns a 2013 Cadillac XTS. The contact stated while driving 25 MPH and attempting to stop, the brake pedal was depressed; however, the vehicle failed to respond as needed with the brake pedal going down to the
NHTSA complaint: Service brakes
The gear is stuck between P and R. I am unable to move the vehicle when this occurred, I have too call AAA.
NHTSA complaint: Unknown or other
NHTSA lists 5 recall campaigns for the 2013 Cadillac XTS. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic m
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Fix: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The reca
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actu
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2
Risk: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increas
Fix: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's rec
| Reliability raw | 60 | average |
|---|---|---|
| Longevity est. | 68 | good |
| Maintenance | 63 | average |
| Depreciation | 52 | average |
| Performance | 68 | good |
| Efficiency | 38 | below average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 103 complaints with NHTSA for this model-year, and suspension is the most reported area with 20 of them (19%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 60/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 68/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 63/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.