Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 125 complaints with NHTSA about the 2013 Buick LaCrosse eAssist, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Suspension | 23 | 18% |
| Electrical system | 18 | 14% |
| Steering | 12 | 10% |
| Engine | 8 | 6% |
| Electrical system | 5 | 4% |
| Unknown or other | 4 | 3% |
| Air bags | 3 | 2% |
| Steering | 3 | 2% |
| Power train | 3 | 2% |
| Power train | 2 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Well the belt tensioner and the hybrid motor Drive Motor Performance and Hybrid Power train Control Module Requested MIL Illumination Yes not just any mechanic can work on the car because of the hybrid system is to muc
NHTSA complaint: Power train
My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as th
NHTSA complaint: Steering
Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has
NHTSA complaint: Steering
On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bea
NHTSA complaint: Suspension
The bolt that secures the Serpentine belt tensioner unit to the motor block has repeatedly snapped apart leaving the tensioner unit to dangle from the block. Not secured, which causes the belt to dislodge or break (both
NHTSA complaint: Engine
The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either dir
NHTSA complaint: Steering
The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to
NHTSA complaint: Electrical system
Power Steering Went out while I was on the Highway. It was all of a sudden, and I had been driving on the highway for at least 2 hours. This caused my steering to be not as controlled, and could have caused a wreck if dr
NHTSA complaint: Steering
| Reliability raw | 63 | average |
|---|---|---|
| Longevity est. | 70 | good |
| Maintenance | 79 | good |
| Depreciation | 60 | average |
| Performance | 49 | below average |
| Efficiency | 51 | average |
| Safety | 93 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 125 complaints with NHTSA for this model-year, and suspension is the most reported area with 23 of them (18%). No recalls are on record for it.
AVOIR scores its reliability 63/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 70/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.