Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 52 complaints with NHTSA about the 2013 Buick Encore, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 12 | 23% |
| Electrical system | 5 | 10% |
| Air bags | 4 | 8% |
| Vehicle speed control | 3 | 6% |
| Seat belts | 3 | 6% |
| Engine | 2 | 4% |
| Power train | 2 | 4% |
| Unknown or other | 2 | 4% |
| Service brakes | 2 | 4% |
| Vehicle speed control | 2 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
My car had problems with overheating. I check my oil and coolant levels. My car show check engine light so I took it to mechanics to get check. The invoice states possible blown head gaskets. I research online similar
NHTSA complaint: Engine
The check engine light came and took the car to O'Reillys and was informed it had low turbo boost code took car to the dealership and they indeed confirmed that was the issue and that it would be over $3000.00 to fix!!!
NHTSA complaint: Engine
The turbo charger is underboost and can explode the engine with oil flying everywhere
NHTSA complaint: Power train
TURBO WENT OUT TWICE WITHIN 3 MONTHS. ALSO I WAITED FOR 6 WEEKS ON A BACK ORDERED PART. SO MUCH SERVICE WORK... PROBLEM AFTER PROBLEM THIS CAR IS A LEMON. THE PAINT LITERALLY FELL OFF THE MIRRORS WITHIN THE FIRST YEAR.
NHTSA complaint: Engine
CHECK ENGINE LIGHT CAME ON WAS DETERMINED CADILLAC CONVERTER NEEDS TO BE REPLACED ONLY HAS 89105 MILES ON IT
NHTSA complaint: Engine
I WANTED TO REGISTER A CONCERN ABOUT MY 2013 BUICK ENCORE. TWO DAYS AGO, WHILE ON THE HIGHWAY, MY SUNROOF LITERALLY EXPLODED. THE GLASS SHARDS DIDN'T INJURE ME, BUT I FELT HELPLESS WHILE ON THE EXPRESSWAY. THERE WAS NOTH
NHTSA complaint: Unknown or other
CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING WHILE IN MOTION. THE TRACTION LIGHT CAME ON AND OFF REPEATEDLY. THE ENGINE HAD REDUCED POWER AND AT TIMES WOULD ONLY GO 30-35MPH EVEN WITH PEDAL MASHED ALL THE WAY. I
NHTSA complaint: Engine
THE ENGINE OIL COOLER IS LEAKING. THE FRONT DRIVER AXLE SHAFT SEAL IS LEAKING. THE CAR IS RUNNING TOO LEAN THE CHECK ENGINE LIGHT IS ON. I REPLACED THE AIR FILTER AND CLEAN FUEL INJECTORS AND THE CAR IS SPUTTERING AND TH
NHTSA complaint: Power train
NHTSA lists 6 recall campaigns for the 2013 Buick Encore. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer se
General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may
Risk: If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.
Fix: GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 201
Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Fix: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owner
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the af
Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Fix: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may co
| Reliability raw | 57 | average |
|---|---|---|
| Longevity est. | 64 | average |
| Maintenance | 83 | excellent |
| Depreciation | 83 | excellent |
| Performance | 45 | below average |
| Efficiency | 50 | average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 52 complaints with NHTSA for this model-year, and engine is the most reported area with 12 of them (23%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 57/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 64/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2013 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.