Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 32 complaints with NHTSA about the 2012 Infiniti M37, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 10 | 31% |
| Air bags | 6 | 19% |
| Electrical system | 2 | 6% |
| Power train | 2 | 6% |
| Power train | 1 | 3% |
| Engine and engine cooling | 1 | 3% |
| Air bags | 1 | 3% |
| Power train | 1 | 3% |
| Electrical system | 1 | 3% |
| Steering | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an
NHTSA complaint: Power train
The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pou
NHTSA complaint: Air bags
The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was
NHTSA complaint: Air bags
The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent
NHTSA complaint: Engine and engine cooling
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety is
NHTSA complaint: Air bags
airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageou
NHTSA complaint: Air bags
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
NHTSA complaint: Steering
WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.
NHTSA complaint: Steering
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 73 | good |
| Depreciation | 52 | average |
| Performance | 64 | average |
| Efficiency | 37 | below average |
| Safety | 80 | excellent |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 32 complaints with NHTSA for this model-year, and steering is the most reported area with 10 of them (31%). No recalls are on record for it.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2012 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.