Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 302 complaints with NHTSA about the 2012 GMC Acadia, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Structure | 36 | 12% |
| Steering | 32 | 11% |
| Unknown or other | 27 | 9% |
| Air bags | 23 | 8% |
| Power train | 22 | 7% |
| Engine | 17 | 6% |
| Exterior lighting | 16 | 5% |
| Electrical system | 12 | 4% |
| Fuel/propulsion system | 9 | 3% |
| Visibility/wiper | 7 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Hello so I notice 3 weeks ago my headlights keep cutting off and on then a week later my radio stopped working, The floor of the driver side is always wet after it rains. I noticed one day the rain started dripping on my
NHTSA complaint: Electrical system
The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, after pressing the liftgate button the liftgate raised and crashed down independently after several seconds. No warning lights wer
NHTSA complaint: Structure
The contact owns a 2012 GMC Acadia. The contact stated that the vehicle failed to release from low gear while at a stop. The transmission was backed up. The engine light was illuminated. The local dealer was not contacte
NHTSA complaint: Power train
The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not dia
NHTSA complaint: Structure
service battery charging station error code keeps popping up
NHTSA complaint: Electrical system
Daytime Running light bulb and housing failure. Some 2012 Acadia models recalled under now expired recall for bulbs and deformation of surrounding housing. Apparently the above recall was excluded from this recall and s
NHTSA complaint: Exterior lighting
Back up camera When in reverse the backup camera screen is black or shows very little light making it unusable. Unable to see objects or persons behind vehicle. Despite cleaning camera. No visual damage noted. * It is
NHTSA complaint: Unknown or other
The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnose
NHTSA complaint: Structure
NHTSA lists 5 recall campaigns for the 2012 GMC Acadia. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Satu
Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Fix: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be m
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 2
Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Fix: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The r
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses
Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Fix: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner cent
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSH
Risk: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
| Reliability raw | 54 | average |
|---|---|---|
| Longevity est. | 66 | good |
| Maintenance | 66 | good |
| Depreciation | 46 | below average |
| Performance | 68 | good |
| Efficiency | 36 | below average |
| Safety | 93 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 302 complaints with NHTSA for this model-year, and structure is the most reported area with 36 of them (12%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 54/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 66/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2012 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 60/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.