Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 148 complaints with NHTSA about the 2011 Nissan Murano, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Service brakes | 35 | 24% |
| Power train | 32 | 22% |
| Unknown or other | 14 | 9% |
| Air bags | 8 | 5% |
| Suspension | 5 | 3% |
| Structure | 4 | 3% |
| Visibility | 4 | 3% |
| Suspension | 3 | 2% |
| Air bags | 2 | 1% |
| Electrical system | 2 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
I had a frontal crash in which I had a neck sprain and severe head injury due to the airbags not deploying
NHTSA complaint: Air bags
In July 2023, at 55,496 miles on the odometer, the original CVT transmission failed and was replaced at Port City Nissan (120 Spaulding Tpke N, Portsmouth, NH 03801), an authorized Nissan dealership, with a Nissan-suppli
NHTSA complaint: Power train
The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be di
NHTSA complaint: Air bags
Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and
NHTSA complaint: Structure
Dashboard light started flashing indicating airbag error. Light indicating passenger airbag inoperative on center stack illuminated. Dealership indicated error code B1018 per ESM diagnostic procedure and recommended re
NHTSA complaint: Air bags
Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano. Then the knocking noise (metal on metal sound) got worse and then the bac
NHTSA complaint: Suspension
35 complaints on the CVT transmission failing for the 2011 Nissan Murano, which could be a major safety issue while driving. We experienced 3 episodes and have not heard back from Nissan nor the NHTSA on recalling this c
NHTSA complaint: Power train
Rear subframe corrosion and break. Front subframe perfectly ok, obviously under the exact same driving conditions. There was a recall for this exact same problem on the Nissan Murano 2007 models but unfortunately no re
NHTSA complaint: Suspension
| Reliability raw | 71 | good |
|---|---|---|
| Longevity est. | 73 | good |
| Maintenance | 78 | good |
| Depreciation | 65 | good |
| Performance | 67 | good |
| Efficiency | 38 | below average |
| Safety | 80 | excellent |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 148 complaints with NHTSA for this model-year, and service brakes is the most reported area with 35 of them (24%). No recalls are on record for it.
AVOIR scores its reliability 71/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 73/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2011 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.