Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 181 complaints with NHTSA about the 2011 Hyundai Santa Fe, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine | 40 | 22% |
| Electrical system | 12 | 7% |
| Suspension | 9 | 5% |
| Steering | 8 | 4% |
| Exterior lighting | 7 | 4% |
| Power train | 6 | 3% |
| Vehicle speed control | 6 | 3% |
| Power train | 5 | 3% |
| Structure | 5 | 3% |
| Unknown or other | 5 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
My 2011 Hyundai Santa Fe (approx. 153,000 miles) developed a new stalling and engine-dying-at-idle condition immediately following a knock sensor replacement performed by a Hyundai dealership. Prior to this repair, the v
NHTSA complaint: Power train
The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent me
NHTSA complaint: Structure
CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants,
NHTSA complaint: Engine
The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.
NHTSA complaint: Suspension
The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle
NHTSA complaint: Engine
The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact sta
NHTSA complaint: Exterior lighting
ABS and traction control lights always on. Dealership stated a faulty right rear wheel bearing sensor faulty was the cause and needed to be replaced. This caused a problem with the ABS and traction control systems. Hyund
NHTSA complaint: Steering
The contact owns a 2011 Hyundai Santa Fe. The contact stated that on six occasions over 12 months, the vehicle overheated while driving at various speeds. Additionally, the contact observed white smoke coming from the ex
NHTSA complaint: Engine and engine cooling
NHTSA lists 3 recall campaigns for the 2011 Hyundai Santa Fe. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO T
Risk: WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
Fix: CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT M
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburo
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the trans
Fix: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SANTA FE VEHICLES MANUFACTURED FROM SEPTEMBER 28, 2010, THROUGH NOVEMBER 25, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
Risk: AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL,
Fix: DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 17, 2010. OWNERS MAY CONTACT HYUNDAI ROADSIDE ASSISTANCE AT 1-800-243-7766.
| Reliability raw | 73 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 81 | excellent |
| Depreciation | 66 | good |
| Performance | 67 | good |
| Efficiency | 41 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 181 complaints with NHTSA for this model-year, and engine is the most reported area with 40 of them (22%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 73/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2011 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.