Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 166 complaints with NHTSA about the 2011 Honda Civic Hybrid, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 38 | 23% |
| Service brakes | 16 | 10% |
| Unknown or other | 13 | 8% |
| Visibility/wiper | 9 | 5% |
| Engine | 6 | 4% |
| Visibility | 6 | 4% |
| Service brakes | 6 | 4% |
| Structure | 5 | 3% |
| Electrical system | 4 | 2% |
| Vehicle speed control | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Odometer Fraud. The contact purchased a 2011 Honda Civic. The contact stated that upon obtaining the vehicle history report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the
NHTSA complaint: Electrical system
Airbag sensor light for front passenger seat has recently lit up and won’t turn off. Honda dealer said my daughter needs to replace the passenger seat weight sensor which means replacing the whole seat at $3000+ cost.
NHTSA complaint: Electrical system
Each time I applied brakes I would hear a scraping sound in sync with a point or span of tire rotation. Then as I was attempting to stop at a red light the brakes failed. The nearest place was OR automotive and they rebu
NHTSA complaint: Service brakes
The contact owns a 2011 Honda Civic. The contact stated that the vehicle was experiencing intermittent loss of power steering assist. The contact stated that the failure also occurred while attempting to make a left turn
NHTSA complaint: Steering
Takata recall. The contact owns a 2011 Honda Civic. The contact received notification of NHTSA Campaign Number: 18V661000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was c
NHTSA complaint: Air bags
The contact owns a 2011 Honda Civic. The contact stated that the rear passenger's side seat belt failed to buckle when the passenger was attempting to insert the seat belt. The vehicle was not diagnosed or repaired by an
NHTSA complaint: Seat belts
-Two back seat belts have malfunctioned. The back driver side seat buckle has unattached from the car. The middle back seat belt came unattached from the car. It is available for inspection but have an appointment to get
NHTSA complaint: Seat belts
THE TRUNK LID HASN'T BEEN RIGHT ALL ALONG. I CAN'T TELL YOU HOW MANY TIMES IT HAS COME DOWN AND HIT ME ON THE HEAD. NOW, THE BAR THAT KEEPS THE LID OPEN HAS SNAPPED AND THE TRUNK WILL NOT STAY OPEN BY ITSELF. IT CLOSE
NHTSA complaint: Structure
NHTSA lists 6 recall campaigns for the 2011 Honda Civic Hybrid. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississipp
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-21
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-201
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-21
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019.
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehi
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-
| Reliability | 63 | average |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 90 | excellent |
| Depreciation | 83 | excellent |
| Performance | 37 | below average |
| Efficiency | 64 | average |
| Safety | 67 | good |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 166 complaints with NHTSA for this model-year, and air bags is the most reported area with 38 of them (23%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 63/100 (average) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2011 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.