Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 71 complaints with NHTSA about the 2011 Ford Expedition, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 15 | 21% |
| Structure | 9 | 13% |
| Seats | 8 | 11% |
| Engine | 5 | 7% |
| Electrical system | 4 | 6% |
| Unknown or other | 3 | 4% |
| Wheels | 2 | 3% |
| Power train | 2 | 3% |
| Visibility/wiper | 2 | 3% |
| Unknown or other | 1 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
Odometer Fraud. The contact purchased a 2011 Ford Expedition. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 136,000, and at the ti
NHTSA complaint: Electrical system
Hard, delayed, jump from idle when accelerator is pressed. Hard shift from park to reverse.
NHTSA complaint: Power train
I bought this vehicle early 2023. From the moment I bought it I’ve had a loud ticking sound come from the dash or the motor when I start the car also when it’s really hot out. It also didn’t blow cold air. So I had to sa
NHTSA complaint: Unknown or other
The contact owns a 2011 Ford Expedition. The contact stated while driving at an undisclosed speed, the front blower system was seized. The vehicle was driven to the residence. The vehicle was towed to the dealer where it
NHTSA complaint: Visibility
So my 2011 expedition has a lead frame problem it is stuck in 4th gear and all the warning lights are on associating the lead frame. The shop I left told me it Is the lead frame. The problem is the ford f150 with the exa
NHTSA complaint: Power train
The contact owns a 2011 Ford Expedition. The contact stated that the locking assembly on the driver’s side door was frozen and failed to operate as designed. Due to the issue, the contact was unable to enter the vehicle
NHTSA complaint: Latches/locks/linkages
The engine is blown at 125k miles when all servicing and maintenance was done at the dealership. Somewhere around 50k to 60k miles, I complained to the dealership about a ticking noise from the engine and was told multip
NHTSA complaint: Engine
While getting tires replaced (Discount Tire), the representative pointed out that the aluminum-shelled lug nuts had swollen and become so deformed that the correctly sized socket could not be used. FUrthermore they could
NHTSA complaint: Wheels
| Reliability raw | 73 | good |
|---|---|---|
| Longevity est. | 74 | good |
| Maintenance | 60 | average |
| Depreciation | 39 | below average |
| Performance | 78 | good |
| Efficiency | 29 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 71 complaints with NHTSA for this model-year, and power train is the most reported area with 15 of them (21%). No recalls are on record for it.
AVOIR scores its reliability 73/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 74/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2011 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.