Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 242 complaints with NHTSA about the 2010 Volkswagen CC, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 63 | 26% |
| Power train | 37 | 15% |
| Engine | 27 | 11% |
| Fuel/propulsion system | 19 | 8% |
| Steering | 8 | 3% |
| Unknown or other | 6 | 2% |
| Fuel system | 6 | 2% |
| Air bags | 5 | 2% |
| Electrical system | 4 | 2% |
| Electrical system | 3 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagno
NHTSA complaint: Air bags
WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA
NHTSA complaint: Steering
THE DEALERSHIP SAID PCV VALVE WENT OUT AND CAUSED REAR MAIN SEAL TO BREAK, WHICH IS THE REASON MY CHECK ENGINE LIGHT CAME ON. THE CAR IS NOW LEAKING OIL. THE PCV VALVE APPEARS TO BE FINE, NOTHING IS STUCK, NOTHING CRACK
NHTSA complaint: Engine
I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DA
NHTSA complaint: Vehicle speed control
STARTED THE CAR IT TURN OVER AND AUTOMATICALLY SHUTOFF FUEL INJECTION IT WAS ON A CITY STREET AND STOPPED SMACK IN THE MIDDLE CAUSING CARS TO GO AROUND ME
NHTSA complaint: Fuel/propulsion system
TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORE
NHTSA complaint: Air bags
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPEND
NHTSA complaint: Air bags
TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NE
NHTSA complaint: Air bags
NHTSA lists 4 recall campaigns for the 2010 Volkswagen CC. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volksw
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spr
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a
| Reliability raw | 57 | average |
|---|---|---|
| Longevity est. | 63 | average |
| Maintenance | 56 | average |
| Depreciation | 54 | average |
| Performance | 52 | average |
| Efficiency | 43 | below average |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 242 complaints with NHTSA for this model-year, and air bags is the most reported area with 63 of them (26%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 57/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 63/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2010 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 56/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.