Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 794 complaints with NHTSA about the 2010 Ford Fusion Hybrid, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Air bags | 139 | 18% |
| Steering | 116 | 15% |
| Service brakes | 64 | 8% |
| Power train | 44 | 6% |
| Vehicle speed control | 42 | 5% |
| Engine | 26 | 3% |
| Electrical system | 26 | 3% |
| Unknown or other | 25 | 3% |
| Structure | 20 | 3% |
| Latches/locks/linkages | 17 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
2020 Ford Escape wipers keep stuttering, moving very slowly, freezing midway through cycle, or fail to operate during adverse weather conditions. This results in poor to no visibility sometimes with the wiper blocking vi
NHTSA complaint: Visibility/wiper
The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a reca
NHTSA complaint: Steering
SUBJECT: Fraudulent Recall Completion / Incomplete Remedy resulting in Component Failure (Recall 19S54 / NHTSA 19V904) I am writing to file an emergency safety complaint regarding a fraudulently cleared safety recall on
NHTSA complaint: Service brakes
The contact owns a 2010 Ford Focus. The contact stated that while leaving the parking lot and attempting to shift into reverse(R), the gear shifter failed to respond. There was no warning light illuminated. The contact s
NHTSA complaint: Power train
There have been many recalls on the 2010 Ford Fusion Hybrid, according to Ford mine has already had the repairs done yet the issues I’ve been having all match recalls. I’ve had issues with my passenger seat, the air bag
NHTSA complaint: Electrical system
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longe
NHTSA complaint: Service brakes
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn.
NHTSA complaint: Steering
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving 15 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the brake system, ABS, and traction
NHTSA complaint: Service brakes
| Reliability raw | 56 | average |
|---|---|---|
| Longevity est. | 67 | good |
| Maintenance | 78 | good |
| Depreciation | 100 | excellent |
| Performance | 50 | average |
| Efficiency | 62 | average |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 794 complaints with NHTSA for this model-year, and air bags is the most reported area with 139 of them (18%). No recalls are on record for it.
AVOIR scores its reliability 56/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 67/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2010 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.