Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 52 complaints with NHTSA about the 2007 Cadillac SRX, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 8 | 15% |
| Air bags | 5 | 10% |
| Visibility | 5 | 10% |
| Electrical system | 4 | 8% |
| Service brakes | 4 | 8% |
| Structure | 4 | 8% |
| Unknown or other | 2 | 4% |
| Engine | 2 | 4% |
| Vehicle speed control | 1 | 2% |
| Visibility/wiper | 1 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle f
NHTSA complaint: Electrical system
PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR
NHTSA complaint: Vehicle speed control
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. SUNROOF PANEL DETACHED WHILE DRIVING *DT THE CONTACT WAS CONCERNED THE FAILURE WAS DUE TO A DESIGN FLAW. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF
NHTSA complaint: Visibility/wiper
MY 2007 CADILLAC SRX AIRBAG IS BULGING OUT AND KEEPS GETTING WORSE.
NHTSA complaint: Air bags
3OF MY BRAKE LINE BURST AT A STOP LIGHT WHEN STOPPING IN A SHOP NOW AREN'T THE LINE MADE OF HIGH GRADE METAL THAT SHOULD LAST LIFE OF THE CAR
NHTSA complaint: Service brakes
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE
NHTSA complaint: Power train
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE HUB- BEARINGS. THE BRAKE PADS AND ROTORS WERE SEVERELY DAMAGED BY A RECURRING ISSUE THAT HAD HAPPENED SEVERAL TIMES SINCE THE O
NHTSA complaint: Service brakes
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH ALL OF A SUDDEN THE DISPLAY IN THE VEHICLE SAID ENGINE POWER REDUCED, THE VEHICLE THEN LOST ALL POWER AND STOPPED ON A FOUR LANE HIGHWAY IN THE MIDDLE OF TRAFFIC, AND
NHTSA complaint: Unknown or other
NHTSA lists 1 recall campaign for the 2007 Cadillac SRX. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Risk: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTT
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 75 | good |
| Maintenance | 70 | good |
| Depreciation | 60 | average |
| Performance | 63 | average |
| Efficiency | 33 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 52 complaints with NHTSA for this model-year, and power train is the most reported area with 8 of them (15%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 75/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2007 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.