Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 84 complaints with NHTSA about the 2004 Nissan Xterra, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Steering | 16 | 19% |
| Suspension | 6 | 7% |
| Power train | 5 | 6% |
| Fuel system | 5 | 6% |
| Engine | 4 | 5% |
| Fuel/propulsion system | 4 | 5% |
| Visibility | 4 | 5% |
| Engine and engine cooling | 4 | 5% |
| Electrical system | 4 | 5% |
| Air bags | 3 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
I have been in three accidents, of decent speed, and my airbags never deployed. I was told to report that.
NHTSA complaint: Air bags
I took my xterra to get inspected 12/27/2024. I was informed I have a recall on this vehicle.
NHTSA complaint: Steering
My vehicle has been in 3 accidents. Being rear-ended at 70MPH, again six months later at 60MPH, then the forward vehicle slammed their brakes, and I hit them at around 30MPH. In any of these accidents, NONE of my airbags
NHTSA complaint: Air bags
UNKNOWN. Wanting to make a recall appointment that was reported on my SMOG check.
NHTSA complaint: Unknown or other
THE STEERING WEAL IT'S BECOMING STIFF AND IS BECOMING HARD TO MANEUVER AROUND AND IT MIGHT AFFECT MY DRIVING AND I'M SCARED I MIGHT CRASH AND THIS IS THE ONLY VEHICLE I HAVE AND OWN AND HAVE NO OTHER MEANS TO PURCHASE AN
NHTSA complaint: Steering
WHEN DRIVING MY XTERRA, IT LOSES POWER AND CUTS OUT ON ME. THIS IS VERY DANGEROUS AND CUTS COMPLETELY OFF WHEN I'M ACCELERATING. THERE IS A DECLARATION AND THEN THE VEHICLE WON'T CRANK OR START LEAVING ME STRANDED. TH
NHTSA complaint: Steering
COOLANT IN TRANSMISSION! BOUGHT NEW IN MARCH OF 2015. WAS DRIVING ON I-10 IN BILOXI AND IT STARTED SMELLING LIKE A BURNT RUBBER SMELL AND IT STARTED SMOKING! PULLED OVER AND GOT OUT OF IT! LEFT ME AND MY DAUGHTER STRAN
NHTSA complaint: Power train
FUEL GAUGE REGISTERING IMPROPERLY. ONLY SHOWS 3/4 TANK UPON FILLING TANK FULL AND WILL NOT DROP UPON USAGE OF FUEL. GAUGE HAS ONLY DROPPED ONCE SINCE I HAVE OWNED THE VEHICLE.
NHTSA complaint: Electrical system
NHTSA lists 3 recall campaigns for the 2004 Nissan Xterra. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2002-2004 FRONTIER VEHICLES MANUFACTURED FROM JULY 9, 2001 THROUGH OCTOBER 20, 2004, AND MODEL YEAR 2002-2004, XTERRA VEHICLES MANUFACTURED FROM JULY 9, 2001, THROUGH JANUARY 6, 2005. OVER TIME CORROSION MAY FORM IN THE LOWER STEERING COLUMN JOINT AND LIMIT MO
Risk: THE SHAFT MAY BREAK WHICH COULD RESULT IN LOSS OF STEERING CONTROL DURING THESE LOW SPEED MANEUVERS INCREASING THE RISK OF A CRASH.
Fix: THE STEERING COLUMN SHAFT AND JOINT WILL BE REPLACED WITH A SHAFT OF A DIFFERENT DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT NIS
CERTAIN HOPKINS AFTERMARKET TRAILER BRAKE CONTROL CONNECTION HARNESSES SOLD FOR USE ON CERTAIN MODELS OF NISSAN VEHICLES WHICH ARE LISTED ABOVE. THE INTERNAL PART NUMBERS WITHIN HOPKINS ARE: 1010476025, 1040376025, 1110476025, 1170376025, 1290376025, 1010476035, 1040376035, 1110476035, 1170376035,
Risk: THIS HARNESS WOULD RESULT IN POWER FROM THE TRAILER BRAKE CONTROLLER GOING TO THE TOWING VEHICLE DASH LIGHT CIRCUIT RATHER THAN THE TRAILER BRAKES. THIS RESULT WOULD BE THE LACK OF TRAILER BRAKING WH
Fix: HOPKINS WILL NOTIFY OWNERS AND REPLACE THE ORIGINAL HARNESS WITH A REVISED HARNESS FREE OF CHARGE. THE RECALL BEGAN AUGUST 17, 2007. OWNERS CAN CONTACT HOPKINS AT 800-835-0129.
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCESSORY TOW HITCH ATTACHMENT BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Risk: THIS COULD CAUSE THE TOW HITCH TO LOOSEN OR SEPARATE FROM THE VEHICLE WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Fix: DEALERS WILL TIGHTEN THE TOW HITCH. THE RECALL BEGAN ON JANUARY 3, 2005. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
| Reliability raw | 71 | good |
|---|---|---|
| Longevity est. | 73 | good |
| Maintenance | 81 | excellent |
| Depreciation | 63 | average |
| Performance | 54 | average |
| Efficiency | 36 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 84 complaints with NHTSA for this model-year, and steering is the most reported area with 16 of them (19%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 71/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 73/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2004 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.