Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 375 complaints with NHTSA about the 2004 Ford Taurus, and it carries 2 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Vehicle speed control | 120 | 32% |
| Power train | 56 | 15% |
| Air bags | 17 | 5% |
| Electrical system | 12 | 3% |
| Engine and engine cooling | 12 | 3% |
| Suspension | 8 | 2% |
| Vehicle speed control | 7 | 2% |
| Steering | 6 | 2% |
| Exterior lighting | 6 | 2% |
| Structure | 6 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the
NHTSA complaint: Air bags
On June 23, 2024 this 2004 Ford Taurus was in a front end collision at freeway speeds of 60 mph or higher. The driver airbag did not deploy and the driver died as a result of severe trauma to head and chest.
NHTSA complaint: Air bags
I WAS DRIVING DOWN A COUNTY ROAD GOING 50 MPH WHEN I TRIED TO BRAKE THE CAR KEPT ACCELERATING AND THE RPMS WERE HIGH. I TRIED TO BRAKE BUT IT WAS AS IF MY BRAKES WERE OUT BUT I KNOW THEY WERE FINE. I KEPT SPEEDING UP SO
NHTSA complaint: Vehicle speed control
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING
NHTSA complaint: Power train
AT TIMES WHEN DRIVING CAR IN STREET CAR WILL AUTOMATICALLY DRIVE UP TO 50 MPH ON ITS OWN WITH YOUR FOOT OFF GAS PEDAL. AND WHEN YOU USE BRAKES TO STOP U CAN FEEL THE CAR STILL STRAINING TO ACCELERATE AND GO .
NHTSA complaint: Unknown or other
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE AND ATTEMPTING TO SHIFT, THE GEAR SHIFTER LOCKED IN THE PARK POSITION. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (DEACON JO
NHTSA complaint: Power train
THE BRAKES ARE DANGEROUS AND THE WARNING LIGHTS STAY ON ALL THE TIME. THE UNDERCARRIAGE IS MESSED UP, I'VE HAD TO REPLACE SEVERAL FRONT TIRES DUE TO UNBALANCING ISSUES AND POPPING NOISES WHEN DRIVING STRAIGHT AND ON EVEN
NHTSA complaint: Suspension
GEARSHIFT STAYS IN "PARK". ONCE YOU PULL INTO A PARKING SPACE AND PARK VEHICLE, PUT GEARSHIFT IN PARK, TURN OFF IGNITION. . .NEXT TIME YOU START YOUR ENGINE THE GEARSHIFT STAYS IN PARK. V
NHTSA complaint: Steering
NHTSA lists 2 recall campaigns for the 2004 Ford Taurus. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, Brake
Risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
Fix: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.
CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEATS MAY HAVE BEEN INADEQUATELY WELDED.
Risk: THE SEAT MAY NOT PERFORM AS INTENDED DURING A CRASH WHICH COULD INCREASE THE RISK OF INJURY.
Fix: DEALERS WILL REPLACE THE UPPER SUPPORT ASSEMBLY ON THE POWER SEATS. THE RECALL BEGAN ON JULY 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
| Reliability raw | 61 | average |
|---|---|---|
| Longevity est. | 70 | good |
| Maintenance | 73 | good |
| Depreciation | 85 | excellent |
| Performance | 54 | average |
| Efficiency | 38 | below average |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 375 complaints with NHTSA for this model-year, and vehicle speed control is the most reported area with 120 of them (32%). There are 2 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 61/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 70/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2004 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.