Reliability, what owners report, and what it costs to keep.
AVOIR's read: the reliability record is poor enough to outweigh everything else here.
Owners have filed 581 complaints with NHTSA about the 2004 Dodge Ram 2500, and it carries 9 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 95 | 16% |
| Air bags | 79 | 14% |
| Steering | 72 | 12% |
| Suspension | 49 | 8% |
| Steering | 41 | 7% |
| Structure | 25 | 4% |
| Engine and engine cooling | 17 | 3% |
| Electrical system | 16 | 3% |
| Visibility | 14 | 2% |
| Exterior lighting | 13 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
NHTSA complaint: Electrical system
The contact owns a 2004 Dodge Ram. The contact received notification of NTHSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The
NHTSA complaint: Air bags
The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). Ho
NHTSA complaint: Steering
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contac
NHTSA complaint: Steering
My vehicle had wat is known as the 3rd gen steering assembly. Which is known and reported by multiple consumers to cause wat everyone calls a death wobble " Death wobble happens in Jeeps, 4x4s, and trucks when rapidly ro
NHTSA complaint: Steering
When driving over some overpasses on highways the "bump" causes the whole front end to shake and makes steering very hard to maintain. I have heard this called "the Dodge death wobble" and has been reported by many othe
NHTSA complaint: Steering
dodge death wobble. this death wobble started prior to my 100000mile warranty expired, but by the time i drove the truck home, it was over the milage. After a lot of bs and a fee, Dodge "fixed" my problem. ( for a while)
NHTSA complaint: Steering
While the NHTSA is looking at the later Dodge diesel pickups, the 5.9 engines commonly fail at low mileage (mine was at 100,000 miles) by the intank pump failing. Mine shut off at 45mph in traffic on State 33 in Idaho wi
NHTSA complaint: Fuel/propulsion system
NHTSA lists 9 recall campaigns for the 2004 Dodge Ram 2500. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high ab
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious inj
Fix: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii,
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4,
Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF C
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assemb
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CON
Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
Fix: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTEC
| Reliability | 43 | below average |
|---|---|---|
| Longevity est. | 56 | average |
| Maintenance | 49 | below average |
| Depreciation | 81 | excellent |
| Performance | 79 | good |
Percentile ranks against other pickup trucks in the catalog.
What stands behind each score for this car:
Owners have filed 581 complaints with NHTSA for this model-year, and power train is the most reported area with 95 of them (16%). There are 9 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 43/100 (below average) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 56/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2004 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip, because the reliability record is poor enough to outweigh everything else here. Its overall ownership score is 58/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.