Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 129 complaints with NHTSA about the 2003 Mitsubishi Outlander, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Suspension | 19 | 15% |
| Exterior lighting | 16 | 12% |
| Engine and engine cooling | 11 | 9% |
| Steering | 10 | 8% |
| Power train | 10 | 8% |
| Air bags | 6 | 5% |
| Visibility | 6 | 5% |
| Electrical system | 5 | 4% |
| Unknown or other | 3 | 2% |
| Structure | 3 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 2003 Mitsubishi Outlander. The contact stated while driving at approximately 25 MPH, the vehicle came to an immediate stop and did not return to normal operation. The contact noticed that the front con
NHTSA complaint: Suspension
HVAC temperature control knob is hard to turn, it broke off.
NHTSA complaint: Unknown or other
REAR CONTROL ARMS ARE RUSTED THROUGH, THERE WAS A RECALL FOR THE FRONT AND HAD THE REPAIRS DONE. THE FRONT CONTROL ARM RECALL WAS DUE TO POOR RUST PROOFING DURING MANUFACTURING. THE REAR HAS THE SAME PROBLEM. CANNOT REAL
NHTSA complaint: Suspension
CAR TAKEN TO DEALERSHIP, ANDERSON MITSUBISHI, 8162790354), JANUARY 2017, FOR NHTSA RECALL 16V458. CROSSMEMBER NOT REPLACED OR RUST TREATED. CROSSMEMBER FAILED 4-20-2019. REPAIRED AT MY EXPENSE $2161.70. MADE CLAIM FOR
NHTSA complaint: Suspension
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING TH
NHTSA complaint: Air bags
THE ISSUE BEGAN IN 2004 WHEN MY VEHICLE WAS 1 YEAR OLD. THE TEMPERATURE CONTROL KNOB BECAME FROZEN AND YOU COULD NOT TURN IT FROM HEAT TO AIR CONDITIONING OR THE OTHER WAY. I SPENT $23,000 ON THIS CAR AND YOU COULD NOT
NHTSA complaint: Unknown or other
SINCE THE SECOND YEAR SINCE I'VE OWNED THIS CAR THE TEMPERATURE CONTROL KNOB HAS BEEN FROZEN. THE ONLY WAY YOU CAN TURN THE KNOB IS TO HAVE A MECHANIC MANUALLY TURN THE KNOB UNDERNEATH THE VEHICLE. MITSUBISHI MOTORS
NHTSA complaint: Unknown or other
CAR HAS BEEN OWNED FOR 10+ YEARS AND HAS BEEN MAINTAINED VERY WELL. GAS MILEAGE HAS DROPPED SINCE 2014. CAR THREW A P420 CODE IN THE YEARS AFTER. CATALYTIC CONVERTER HAS BEEN REPLACED FOUR TIMES IN A YEAR. OXYGEN SENSOR
NHTSA complaint: Engine
NHTSA lists 6 recall campaigns for the 2003 Mitsubishi Outlander. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
ON CERTAIN SPORT UTILITY VEHICLES, DURING EXTREMELY LOW TEMPERATURE CONDITIONS, ICE CAN BUILD UP INSIDE THE ENGINE THROTTLE VALVE. THIS ICE BUILD-UP COULD CAUSE THE ACCELERATOR PEDAL TO STICK OR NOT TO RETURN TO IDLE AFTER ACCELERATING.
Risk: FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH WITHOUT WARNING.
Fix: DEALERS WILL REPROGRAM THE ENGINE CONTROL COMPUTER TO ELIMINATE THIS CONDITION. OWNER NOTIFICATION BEGAN ON JANUARY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UP
CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
Risk: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.
Fix: OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUB
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Fix: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATI
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER'S MANUAL DOES NOT CONTAIN A STEP-BY-STEP DESCRIPTION FOR HEADREST ADJUSTMENT WHEN INSTALLING A CHILD RESTRAINT SYSTEM (CRS) TETHER STRAP.
Risk: IF THE TETHER STRAP IS IMPROPERLY INSTALLED TO THE TETHER ANCHOR, THE CHILD SAFETY SEAT MAY NOT BE SUFFICIENT RESTRAINED. IN THE EVENT OF A CRASH, THE CHILD COULD BE INJURED.
Fix: A LETTER OUTLINING THE PROBLEM WILL BE SENT TO OWNERS ALONG WITH A STICKER CONTAINING THE CORRECT INSTRUCTIONS AS WELL AS INSTRUCTIONS ON WHERE TO AFFIX THE STICKER IN THE OWNER'S MANUAL. THE RECALL
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 81 | excellent |
| Depreciation | 44 | below average |
| Performance | 59 | average |
| Efficiency | 38 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 129 complaints with NHTSA for this model-year, and suspension is the most reported area with 19 of them (15%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2003 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 69/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.