Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 212 complaints with NHTSA about the 2003 Chevrolet Venture, and it carries 8 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Exterior lighting | 27 | 13% |
| Structure | 19 | 9% |
| Engine and engine cooling | 18 | 8% |
| Air bags | 17 | 8% |
| Electrical system | 15 | 7% |
| Fuel system | 15 | 7% |
| Power train | 14 | 7% |
| Latches/locks/linkages | 9 | 4% |
| Seat belts | 8 | 4% |
| Suspension | 8 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
Driving on a driveway (estimated speed 5-10 mph) when I noted that the driver side door didn't seem completely closed. I tugged on the door handle to shut it and instantaneously felt the driver-side side airbag deploy,
NHTSA complaint: Air bags
I was adding fuel to my car and noticed a strong fuel smell. I only traveled a few miles but my fuel gauge dropped from 3/4 to 1/4 full in only a few miles. When I got home I told my husband. He checked the vehicle and f
NHTSA complaint: Fuel/propulsion system
LEFT TURN SIGNAL WIRING SHORTED OUT & AS RESULT ALL LIGHTS ON LEFT FRONT DO NOT WORK NOW. PIGTAILS NOT AVAILABLE FOR THIS APPLICATION!!!
NHTSA complaint: Electrical system
THE BUTTONS FOR MY CONTROL DASH WHERE RADIO AND HEAT ADJUSTMENT ARE, THE PANEL,. GETS BLAZING HOT TO THE TOUCH. EVERYTIME WE DRIVE IT. IT'S OVERHEATING SO MUCH I AM CONCERNED IT WASN'T FIXED BY A RECALL PREVIOUSLY CLAIME
NHTSA complaint: Electrical system
AFTER REFUELING, THE VEHICLE BEGAN LEAKING FUEL FROM THE TANK NEAR THE AREA WHERE THE FUEL INLET ENTERS THE TANK. THERE IS A SAFETY RECALL BULLETIN, 06230, AND THE VIN NUMBERS OF VEHICLES AFFECTED DOES INCLUDE MY VEHICL
NHTSA complaint: Fuel/propulsion system
TAMARA INFLATES INCLUDES MY BRAKES AS I HAVE TO PRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE VAN WOULD STILL NOT STOP. ALSO MY DRIVER'S SIDE WINDOW WILL NOT GO DOWN.
NHTSA complaint: Electrical system
THE ENGINE RPM SURGES WITHOUT PUSHING THE GAS. THE ENGINE WILL GRADUALLY PROPEL THE VEHICLE TO AROUND 50-60 MPH WITH NO MECHANICAL MOVEMENT OF THE GAS PEDAL. THIS HAPPENS ABOUT EVERY DAY OR TWO. HAVE TO PUT THE CAR IN NE
NHTSA complaint: Vehicle speed control
THE LOWER INTAKE MANIFOLD HEAD GASKET CRACKED OR RUPTURED RESULTING IN THE ANTI- FREEZE COOLANT TO LEAK INTO THE MOTOR OIL. REQUIRED REMOVAL OF ENTIRE INTAKE MANIFOLD ASSEMBLY AND REPLACEMENT OF DEFECTIVE RUPTURED HEAD
NHTSA complaint: Engine
NHTSA lists 8 recall campaigns for the 2003 Chevrolet Venture. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT D
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND A
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST
Fix: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CON
| Reliability raw | 67 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 76 | good |
| Depreciation | 62 | average |
| Performance | 56 | average |
| Efficiency | 38 | below average |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 212 complaints with NHTSA for this model-year, and exterior lighting is the most reported area with 27 of them (13%). There are 8 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 67/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2003 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 65/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.