Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 175 complaints with NHTSA about the 2003 Chevrolet Suburban 1500, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 51 | 29% |
| Service brakes | 34 | 19% |
| Service brakes | 18 | 10% |
| Structure | 5 | 3% |
| Engine and engine cooling | 5 | 3% |
| Vehicle speed control | 5 | 3% |
| Fuel system | 4 | 2% |
| Steering | 4 | 2% |
| Exterior lighting | 3 | 2% |
| Visibility | 3 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE
NHTSA complaint: Service brakes
MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTE
NHTSA complaint: Electrical system
BRAKE LINES RUSTING. TWICE IN A MONTH THE BRAKES FAILED AFTER A HARD STOP AT A TRAFFIC LIGHT. LUCKY FOR ME & OTHERS THERE WERE NO CARS IN FRONT OF ME OR TRYING TO CROSS THE INTERSECTION. AFTER APPLYING THE BRAKE HARD TO
NHTSA complaint: Service brakes
WITHOUT WARNING BRAKE LINE BLEW A HOLE AND NO BRAKES. NO WARNING AND TOTAL LOSS OF BRAKES. SERVICE BRAKE SYSTEM LIGHT CAME ON. NO HELP WITH THAT. FORTUNATELY I WAS ABLE TO PASS ON RIGHT SHOULDER THREW THE GRASS. ALMOST A
NHTSA complaint: Service brakes
I JUST STARTED LEASING THE VEHICLE FROM QUALITY AUTO THAT SAYS THAT THE CAR IS ROAD READY BUT HAVE LOTS OF HAZARDOUS THINGS TO IT A VERY BAD GAS LEAK THAT THERE TAKING THERE TIME TO FIX AND MY HOOD OF MY CAR WON'T STAY D
NHTSA complaint: Service brakes
TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER
NHTSA complaint: Electronic stability control (esc)
BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIV
NHTSA complaint: Service brakes
DURING COLD MONTHS ONLY VEHICLE HAS POWER SURGES WHENEVER DRIVING. INTERIOR LIGHTS AND HEADLIGHTS FLICKER CONSISTENTLY TO WHERE IT APPEARS I AM FLASHING MY LIGHTS. THE HIGHER THE RPMS, FLICKERING IS MORE FREQUENT. APPARE
NHTSA complaint: Exterior lighting
NHTSA lists 1 recall campaign for the 2003 Chevrolet Suburban 1500. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Fix: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
| Reliability raw | 66 | good |
|---|---|---|
| Longevity est. | 71 | good |
| Maintenance | 57 | average |
| Depreciation | 58 | average |
| Performance | 72 | good |
| Efficiency | 27 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 175 complaints with NHTSA for this model-year, and electrical system is the most reported area with 51 of them (29%). There is 1 recall on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 66/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 71/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2003 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 61/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.