Reliability, what owners report, and what it costs to keep.
AVOIR's read: running costs are the problem rather than the car itself.
Owners have filed 112 complaints with NHTSA about the 2003 Cadillac Escalade, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Electrical system | 19 | 17% |
| Service brakes | 10 | 9% |
| Service brakes | 9 | 8% |
| Air bags | 5 | 4% |
| Power train | 4 | 4% |
| Unknown or other | 4 | 4% |
| Engine | 4 | 4% |
| Engine and engine cooling | 4 | 4% |
| Seats | 4 | 4% |
| Steering | 4 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
All of a sudden 3rd and 4th gears became useless causing a rapid deacceleration of the vehicle and posing the possibility of being rear ended with end result of massive damage to vehicle and serious injury to occupants
NHTSA complaint: Power train
The sunroof on my vehicle flew off on the highway while it was in the "closed" position. There was NO personal injury nor damage to any persons or vehicles. I returned to the area where the glass flew off only to find it
NHTSA complaint: Visibility
The contact owns a 2003 Cadillac Escalade EXT. The contact stated that the air bag light was illuminated. The contact contacted an independent mechanic who informed the contact that the air bag needed replacement but did
NHTSA complaint: Air bags
Air bag light is on .want go off..its Cadillac (EST TRUCK )NOT THE SUV
NHTSA complaint: Air bags
COMPLETE BRAKE SYSTEM FAILURE DUE TO BRAKE LINE LEAK DUE TO INFERIOR BRAKE LINES
NHTSA complaint: Service brakes
SOME BODY TAKE MY TRUCK LIKE A ROBBERY. IM HAVE A POLICE REPORT BIT THEY DON'T FIND IT. *TR
NHTSA complaint: Unknown or other
WHILE DRIVING I LOST ALL USE OF BRAKES IMMEDIATELY AFTER THE BRAKE SYSTEM LIGHT CAME ON DRIVING 45MPH ON A CITY STREET. WHILE DRIVING THE STABILITY CONTROL LIGHT CAME ON AND CAR SHUT OFF 60MPH ON THE HIGHWAY. ON ANOTHER
NHTSA complaint: Electrical system
CONTINOUSLY LIGHT COMES ON SERVICE AIRBAG, ESPECIALLY WHEN DRIVER SEAT IS MOVED AND WHEN HIT A BUMP IN THE ROAD
NHTSA complaint: Air bags
NHTSA lists 6 recall campaigns for the 2003 Cadillac Escalade. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT
Risk: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN
Fix: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 200
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Fix: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Fix: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Risk: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREAS
Fix: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUM
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 51 | average |
| Depreciation | 38 | below average |
| Performance | 72 | good |
| Efficiency | 27 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 112 complaints with NHTSA for this model-year, and electrical system is the most reported area with 19 of them (17%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2003 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: skip unless cheap, because running costs are the problem rather than the car itself. Its overall ownership score is 62/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.