Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 555 complaints with NHTSA about the 2002 Toyota RAV4, and it carries no recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 290 | 52% |
| Power train | 41 | 7% |
| Engine and engine cooling | 25 | 5% |
| Electrical system | 23 | 4% |
| Air bags | 18 | 3% |
| Unknown or other | 13 | 2% |
| Vehicle speed control | 10 | 2% |
| Engine and engine cooling | 9 | 2% |
| Power train | 8 | 1% |
| Latches/locks/linkages | 8 | 1% |
Verbatim from NHTSA complaint records, trimmed for length.
My car engine light goes on and off due to transmission fault. It continuously has a hard time shifting gears in between 2500-3000 rpm and gives a jerky stop before continuing to speed up/accelerate despite when I have n
NHTSA complaint: Power train
The contact owns a 2002 Toyota Rav4. The contact stated while driving 40 MPH, she heard an abnormal sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure had since become
NHTSA complaint: Power train
2002 Toyota RAV4 AWD transmission problems and will be available upon request. Transmission caused vehicle to disengaged , jerks, stalls with severed engine braking while driving creating a safety performance and hazard
NHTSA complaint: Power train
The contact owned a 2002 Toyota RAV4. The contact stated while driving approximately 35 MPH, an abnormal noise was heard. The brake pedal was depressed, and the vehicle spun 360 degrees and stopped on the opposite side o
NHTSA complaint: Power train
2002 TOYOTA RAV. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD *JS
NHTSA complaint: Power train
ERRATIC SHIFTING ESPECIALLY AT LOW SPEEDS. PROBLEM IS INTERMITTENT. CAR MAY LOCK IN HIGH GEAR (4 SPEED AUTOMATIC) OR SEEM TO BE STUCK IN 2 GEARS AT ONCE AND REFUSE TO MOVE AT ALL. CAN BANG HARSHLY WHEN SHIFTING. LOCKED U
NHTSA complaint: Power train
VEHICLE STALLS AND JERKS CONSTANTLY WHILE DRIVING; UNABLE TO ACCELERATE AFTER STOPLIGHT. VERY UNPREDICTABLE.THIS IS DUE TO DEFECTIVE ECM WHICH TOYOTA HAS BEEN AWARE OF BUT REFUSES TO LIST AS A RECALL.I PURCHASED THE USED
NHTSA complaint: Power train
2002 RAV4 ECU SHIFTING PROBLEM (DTC CODE P0755). THE CAR JITTERS WHEN SWITCHING FROM GEAR 1 TO 2 AS WELL ON REVERSE. IT ALSO JITTERS WHEN IT DRIVES ON LOW GEAR. THERE IS AN WELL KNOWN PROBLEM WITH RAV4 2001-2003 BUT TOYO
NHTSA complaint: Power train
| Reliability raw | 55 | average |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 84 | excellent |
| Depreciation | 80 | excellent |
| Performance | 55 | average |
| Efficiency | 41 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 555 complaints with NHTSA for this model-year, and power train is the most reported area with 290 of them (52%). No recalls are on record for it.
AVOIR scores its reliability 55/100 (average) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.