Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 135 complaints with NHTSA about the 2002 Pontiac Montana, and it carries 5 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine and engine cooling | 20 | 15% |
| Exterior lighting | 11 | 8% |
| Fuel system | 10 | 7% |
| Latches/locks/linkages | 8 | 6% |
| Fuel/propulsion system | 7 | 5% |
| Structure | 7 | 5% |
| Visibility | 7 | 5% |
| Service brakes | 7 | 5% |
| Air bags | 6 | 4% |
| Electrical system | 6 | 4% |
Verbatim from NHTSA complaint records, trimmed for length.
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMERGING FROM THE REAR. THE CONTACT CHECKED UNDER THE VEHICLE AND NOTICED FUEL COMING OUT TH
NHTSA complaint: Fuel/propulsion system
THE FUEL TANK IS LEAKING AROUND THE SEAL WHERE THE ELBOW CONNECTES,. THIS SEAL HAS BEEN DISCONUTINED. THE DEALERSHIP SAID I WOULD HAVE TO REPLACE THE FUEL TANK. I CANT AFFORD A NEW TANK. IF THEY CANT REPLACE THE SEAL THE
NHTSA complaint: Fuel/propulsion system
THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK RECALL.. I WENT OUT TO TAKE MY KIDS TO SCHOOL AND SMELT GAS. LOOKED UNDERNEATH CAN SEE GAS DRIPPING.HAD IT LOOKED IT AND SURE ENOUGH HOLE/CRACK IN FUEL TANK AND NOW
NHTSA complaint: Fuel/propulsion system
2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, I SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. I NOTICED A SMALL AMOUNT OF FUEL SPILLING FROM THE LOWER PORTION OF THE FUEL TANK. THERE WERE NO WARN
NHTSA complaint: Fuel/propulsion system
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FUEL TANK WAS FRACTURED AT THE INLET
NHTSA complaint: Fuel/propulsion system
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT THE FUEL GAUGE ON THE VEHICLE DOES NOT REFLECT THE ACTUAL AMOUNT OF FUEL IN THE TANK. IN ADDITION, THE FUEL WARNING LIGHT FLASHED. THE VEHICLE WAS NOT
NHTSA complaint: Fuel/propulsion system
REALIZED EXCESS USE OF BRAKE FLUID. TRACED PROBLEM TO LEAKING REAR BRAKE LINE - STEEL LINE CORRODED THROUGH AT AXLE CLIP LOCATION. *TR
NHTSA complaint: Service brakes
LOWER/UPPER INTAKE MANIFOLD GASKET FAILED AT 87160 MILES HEAD GASKET FAILED AT 142,500 MILES LOWER INTAKE MANIFOLD GASKET FAILED AT 183170 MILES. *TR
NHTSA complaint: Engine
NHTSA lists 5 recall campaigns for the 2002 Pontiac Montana. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Fix: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT D
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CON
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Fix: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST
Fix: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE
| Reliability raw | 67 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 76 | good |
| Depreciation | 65 | good |
| Performance | 56 | average |
| Efficiency | 38 | below average |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 135 complaints with NHTSA for this model-year, and engine and engine cooling is the most reported area with 20 of them (15%). There are 5 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 67/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 66/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.