AVOIR

2002 Mercury Sable

Reliability, what owners report, and what it costs to keep.

65/100
Be careful

AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.

What owners actually report

Owners have filed 457 complaints with NHTSA about the 2002 Mercury Sable, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.

Complaints by area, from NHTSA records for this model-year
AreaComplaintsShare
Suspension22950%
Vehicle speed control409%
Visibility225%
Air bags225%
Power train204%
Engine and engine cooling184%
Structure102%
Service brakes92%
Tires72%
Exterior lighting61%

In owners' own words

Verbatim from NHTSA complaint records, trimmed for length.

10/2/2022 was on I 94 east bound lost momentum rpms jump to 6k then lost all gears in transmission car has 88639 miles on it hardly driven changed trans fluid hoping to get trans working again and still won't move in any

NHTSA complaint: Power train

The contact owns a 2002 Mercury Sable. The contact stated that while operating the vehicle, the check engine warning light and transmission symbol remained illuminated. Additionally, while driving at various speeds, the

NHTSA complaint: Power train

The contact owns a 2002 Mercury Sable. The contact stated while attempting to shift the vehicle out of park, the gear shifter failed to move out park. The contact stated no warning light was illuminated. The vehicle was

NHTSA complaint: Unknown or other

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE SUSPENSION COIL SPRING ON THE DRIVER'S SIDE FRACTURED AND SLASHED THE TIR

NHTSA complaint: Suspension

CAR FIRE DUE TO RECALLED FUSES HAD THIS CAR FOR 5 YEARS AND HAD NO ISSUES

NHTSA complaint: Unknown or other

AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE A

NHTSA complaint: Electrical system

DRIVING(IN MOTION) ON BUSY ROAD(CITY STREET) NEAR HOME, ACCELERATED TO 45MPH, TRIED TO SLOW DOWN FOR LIGHT, REMOVED FOOT OFF GAS AND CAR DID NOT SLOW. HAD TO SLAM ON BRAKES IN ORDER TO AVOID CAR STOPPED AT LIGHT. TOOK AL

NHTSA complaint: Vehicle speed control

IN MOTION THE CAR WANTS TO KEEPS ACCELERATING EVEN WHEN YOU HIT BRAKE. AND WILL STAY THE SPEED YOU ARE GOING OR GO FASTER. AND YOU DON'T HAVE TO KEEP PUSHING ACCELERATED. FROM START THE RPMS GO STRAIGHT TO LIKE 5 TO 6 TO

NHTSA complaint: Steering

Recalls on record

NHTSA lists 4 recall campaigns for the 2002 Mercury Sable. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.

Service brakes 16E026000

Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, Brake

Risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.

Fix: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.

Exterior lighting:brake lights:switch 04V106000

CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD T

Risk: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE

Fix: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWN

Visibility:windshield 03V087000

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

Risk: POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Fix: DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE

Service brakes 02V266000

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

Risk: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.

Fix: OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE S

The seven scores

Reliability raw68good
Longevity est.72good
Maintenance78good
Depreciation60average
Performance54average
Efficiency40below average

How it compares in its class

Percentile ranks against other midsize & large cars in the catalog.

Which of these numbers are measured

What stands behind each score for this car:

Common questions

What goes wrong with the 2002 Mercury Sable?

Owners have filed 457 complaints with NHTSA for this model-year, and suspension is the most reported area with 229 of them (50%). There are 4 recalls on record. Check any specific car against its VIN before buying.

Is the 2002 Mercury Sable reliable?

AVOIR scores its reliability 68/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.

How long will a 2002 Mercury Sable last?

AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.

Should I buy a 2002 Mercury Sable?

AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 65/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.

Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.