2002 Lincoln Town Car

Reliability, what owners report, and what it costs to keep.

70/100

Worth a look

AVOIR's read: a solid ownership case with specific caveats below.

What owners actually report

Owners have filed 65 complaints with NHTSA about the 2002 Lincoln Town Car, and it carries 1 recall. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.

Complaints by area, from NHTSA records for this model-year
Area	Complaints	Share
Air bags	19	29%
Vehicle speed control	11	17%
Service brakes	9	14%
Latches/locks/linkages	4	6%
Visibility	3	5%
Tires	2	3%
Engine and engine cooling	2	3%
Electrical system	2	3%
Suspension	2	3%
Service brakes	1	2%

In owners' own words

Verbatim from NHTSA complaint records, trimmed for length.

Last week I blow a back tire . They said the belt broke separated. GOT a knot. This week Im having the same problem with one of my front tires. On way ro work had to pull over. Tire has a knot. I used Firestone but have
NHTSA complaint: Tires

ON 01/12/2019 I WAS TRAVELING STRAIGHT DOWN A LEVEL COUNTRY ROAD WITH 1 PASSENGER IN THE FRONT PASSENGER SEAT AT ABOUT 45 MPH WHEN FOR NO REASON THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. AFTER REGAINING C
NHTSA complaint: Air bags

TAKATA RECALL I'VE CHANGE THE BRAKE SWITCH ON MY CAR OVER FOUR TIMES AND IT WENT OUT AGAIN. MT CAR WILL NOT CHAGE GIER WHEN THIS HAPPENS. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL WITH THIS PROBLEM. THIS HAPPENS
NHTSA complaint: Service brakes

TAKATA RECALL ? MY WIFE AND FRIEND DRIVING 30 MPH IN NO TRAFFIC, AND THE DRIVERS SEAT AIR BAG DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE SAID IT SOUNDED LIKE A GUN SHOT AND THE YELLOW BAG CAME OUT OF THE DRIVERS
NHTSA complaint: Air bags

TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR
NHTSA complaint: Air bags

TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SUDDENLY BECAME LOOSE AS THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. THE VEHICLE ALSO WENT AIRBORNE, R
NHTSA complaint: Steering

TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN JERKING EXCESSIVELY AND EXHIBITING LOUD, ABNORMAL NOISES FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN
NHTSA complaint: Engine and engine cooling

AFTER HEARING C. THE RECENT SUDDEN ACCELERATION WITH TOYOTA VEHICLES, I AM PROMPTED TO WRITE YOU AGAIN REGARDING THE SUDDEN ACCELERATION WITH MY 2002 LINCOLN TOWNCAR. WHILE ATTEMPTING TO DRIVE UP MY DRIVEWAY, AND PARK I
NHTSA complaint: Vehicle speed control

Recalls on record

NHTSA lists 1 recall campaign for the 2002 Lincoln Town Car. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.

Steering 15E082000

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha

Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

The seven scores

Reliability raw	84	excellent
Longevity est.	78	good
Maintenance	76	good
Depreciation	52	average
Performance	69	good
Efficiency	33	below average

How it compares in its class

Percentile ranks against other midsize & large cars in the catalog.

Reliability: better than 52% of midsize & large cars
Longevity: better than 56% of midsize & large cars
Running costs: better than 54% of midsize & large cars
Value retention: better than 22% of midsize & large cars

Which of these numbers are measured

What stands behind each score for this car:

Reliability 84: from NHTSA recalls and complaints. This one is a raw count: we do not have a sales figure for this model, so a high-volume car looks worse here than it should.
Longevity 78: an estimate from powertrain and brand record. No 200,000-mile population exists for a 2002 car yet, so this is a prior, not evidence.
Maintenance 76: repair-cost data where we have it for this model, otherwise a mechanical-complexity estimate from engine size, cylinder count and drivetrain.
Safety: no score. NHTSA crash testing thins out for older vehicles and we would rather show nothing than guess.

Common questions

What goes wrong with the 2002 Lincoln Town Car?

Owners have filed 65 complaints with NHTSA for this model-year, and air bags is the most reported area with 19 of them (29%). There is 1 recall on record. Check any specific car against its VIN before buying.

Is the 2002 Lincoln Town Car reliable?

AVOIR scores its reliability 84/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.

How long will a 2002 Lincoln Town Car last?

AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.

Should I buy a 2002 Lincoln Town Car?

AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 70/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.

Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.