Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 1,079 complaints with NHTSA about the 2002 Ford Escape, and it carries 10 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine and engine cooling | 235 | 22% |
| Service brakes | 98 | 9% |
| Power train | 77 | 7% |
| Electrical system | 66 | 6% |
| Air bags | 58 | 5% |
| Vehicle speed control | 58 | 5% |
| Structure | 48 | 4% |
| Suspension | 35 | 3% |
| Visibility | 27 | 3% |
| Service brakes | 22 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and
NHTSA complaint: Electrical system
The contact owns a 2002 Ford Escape. The contact stated that while shifted in park(P), the key failed to release while the engine was running. The contact drove to a local O'Reilly's where one of the employees was able t
NHTSA complaint: Electrical system
I have had to replace my engine/transmission several times and the problem keeps repeating itself. The engine will just die for no reason which is an extremely severe safety risk.
NHTSA complaint: Engine
The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and started drifting to the left. The vehicle was towed to the residence. An independ
NHTSA complaint: Suspension
The contact owns a 2002 Ford Escape. The contact stated while driving 40 MPH and depressing forcefully on the accelerator pedal, the accelerator pedal got stuck. The contact was unable to disengage the accelerator pedal.
NHTSA complaint: Power train
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody
NHTSA complaint: Exterior lighting
The contact owns a 2002 Ford Escape. The contact stated that while the vehicle was at the dealer, he was informed that the subframe was severely corroded. The vehicle was repaired under NHTSA campaign number 14V165000 (S
NHTSA complaint: Structure
The passenger side flashes with the Air bag symbol and has the seat belt too. Sometimes the symbol just stays on the dash board.
NHTSA complaint: Air bags
NHTSA lists 10 recall campaigns for the 2002 Ford Escape. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a di
Fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have
Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New
Risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's nu
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a st
Risk: A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Fix: Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be availa
| Reliability | 47 | below average |
|---|---|---|
| Longevity est. | 63 | average |
| Maintenance | 77 | good |
| Depreciation | 66 | good |
| Performance | 64 | average |
| Efficiency | 35 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 1,079 complaints with NHTSA for this model-year, and engine and engine cooling is the most reported area with 235 of them (22%). There are 10 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 47/100 (below average) from NHTSA recall campaigns and complaint density, adjusted for how many were sold so a popular model is not penalised for having more owners.
AVOIR scores its longevity 63/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 60/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.