Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 96 complaints with NHTSA about the 2002 Audi A6, and it carries 4 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine and engine cooling | 12 | 13% |
| Electrical system | 10 | 10% |
| Service brakes | 10 | 10% |
| Fuel system | 9 | 9% |
| Power train | 7 | 7% |
| Vehicle speed control | 6 | 6% |
| Visibility | 5 | 5% |
| Tires | 5 | 5% |
| Air bags | 3 | 3% |
| Exterior lighting | 3 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
WHEN I FIRST GOT THE VEHICLE IT WOULD START WITH NO ISSUES AND NOW IT WONT START AN I CANT FIGURE OUT WHY AND NOT SURE IF THIS IS THE REASON I CANT THINK OF WHAT ELSE IT COULD BE IT ACTS LIKE ITS NOT GETTING ANY FUEL OR
NHTSA complaint: Engine
ON FEBRUARY 11, 2021, MR. TRAVIS WAS TRAVELING ON I-70 IN VANDALIA ILLINOIS WHEN HE WAS REAR ENDED AT HIGH SPEEDS BY MR. FREE. MR. TRAVIS' 2002 AUDI A6 SUSTAINED SERIOUS DAMAGE BUT THE AIRBAGS DID NOT DEPLOY. MR. TRAVIS
NHTSA complaint: Air bags
THE HEADLIGHTS ARE SHORTING OUT AND CRACKING AND BARE WIRES TOUCHING
NHTSA complaint: Electrical system
I PARKED MY CAR TO DETAIL IT AND AFTER I WENT TO DRIVE TO THE STORE AND MY CAR WASN'T REACHING ABOVE 4000 RPMS AND WOULDN'T GO OVER 60 MPH ...ITS ACTING LIKE THERE IS A REV LIMITER AND THROW 2 NEW CODES...NEVER GOT ENGIN
NHTSA complaint: Unknown or other
FILLED GAS TANK AND NOTICED FUEL LEAKING FROM TOP OF THE TANK TO THE GROUND NEAR THE INSIDE OF THE PASSENGER SIDE REAL WHEEL. FUEL STOPS LEAKING AFTER IT DROPS BELOW 3/4 FULL. TOOK THE CAR TO THE AUDI DEALERSHIP THINKING
NHTSA complaint: Fuel/propulsion system
TL* THE CONTACT OWNED A 2002 AUDI A6. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN ODOR OF SMOKE. THE CONTACT OBSERVED SMOKE COMING THROUGH THE VENTS ON THE FRONT DRIVER'S SIDE. IN ADDITION, THE VEHICLE CAUGHT FIRE U
NHTSA complaint: Electrical system
I WAS DRIVING AT ABOUT 65 MPH. I WENT TO PASS ANOTHER CAR IN A PASSING ZONE SO I ACCELERATED FULL THROTTLE. THE GAS PEDAL STUCK AND THE CAR CONTINUED TO ACCELERATE. I BRAKED AND MANEUVERED THE CAR TO THE SIDE OF THE ROAD
NHTSA complaint: Vehicle speed control
FUEL VAPORS AND LEAKING FUEL APPEARS WHEN THE FUEL TANK IS FILLED BEYOND 3/4 TANK. THIS IS UNSAFE FOR THE CAR TO BE PARKED INSIDE OF THE GARAGE. THE FUMES MAKE PASSENGERS FEEL ILL. AUDI SERVICE DEPARTMENTS WANT TO CHARGE
NHTSA complaint: Fuel system
NHTSA lists 4 recall campaigns for the 2002 Audi A6. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.
Fix: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT AUDI AT 1-800-82
VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMIN
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.
Fix: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAIN
Risk: THIS CONDITION COULD LEAD TO OVERHEATING OR FIRE.
Fix: DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.
Risk: A FIRE COULD ORIGINATE IN THE LEFT DASHBOARD AREA.
Fix: DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED
| Reliability raw | 83 | excellent |
|---|---|---|
| Longevity est. | 77 | good |
| Maintenance | 61 | average |
| Depreciation | 54 | average |
| Performance | 54 | average |
| Efficiency | 34 | below average |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 96 complaints with NHTSA for this model-year, and engine and engine cooling is the most reported area with 12 of them (13%). There are 4 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 83/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 77/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2002 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 65/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.