Reliability, what owners report, and what it costs to keep.
AVOIR's read: a solid ownership case with specific caveats below.
Owners have filed 105 complaints with NHTSA about the 2000 Nissan Quest, and it carries 2 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Vehicle speed control | 14 | 13% |
| Exterior lighting | 13 | 12% |
| Electrical system | 12 | 11% |
| Structure | 7 | 7% |
| Air bags | 7 | 7% |
| Power train | 6 | 6% |
| Tires | 5 | 5% |
| Engine and engine cooling | 4 | 4% |
| Service brakes | 3 | 3% |
| Visibility | 3 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
I START DRIVING VERY SLOW OUT OF PARKING SPACE WHEN THE CAR ACCELERATE BY ITSELF, REACHING HIGH SPEED WITHIN SECONDS, THE BRAKES DID NOT WORK AT ALL,FOOT PEDAL OR EMERGENCY BRAKE. IT SEEMS THAT THE ACCELERATOR PEDAL WAS
NHTSA complaint: Structure
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENTIRE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT ALSO STATED THAT THE
NHTSA complaint: Service brakes
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO VIBRATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE
NHTSA complaint: Steering
MY CAR HAD NO PREVIOUS PROBLEMS AS COULD BE SEEN. I BOUGHT IT OFF THE LOT AT 72,000 MILES. I STOPPED IN THE LEFT HAND LANE AND THE CAR JUST STALLED. I SAW BLACK SMOKE AND THOUGHT I WAS OVERHEATING BUT THERE WHEN I LOO
NHTSA complaint: Electrical system
AN F-350 RAN A STOPLIGHT AT 50 MPH AND IMPACTED THE FRONT DRIVER SIDE OF VAN AT THE TIRE. THE VAN TURNED UPON IMPACT AND RECEIVED THE BALANCE OF THE IMPACT HEAD ON WITH CONCENTRATION TO THE LEFT QUADRANT. FURTHER SPINN
NHTSA complaint: Air bags
I HAD NISSAN QUEST 2000, MINIVAN, FOR FIVE YEARS. IT HAS ONLY 135K MILES. WE TOOK GOOD CARE OF IT AND KEEP IT WELL MAINTAINED. IN 01/03/2012 I WAS PICKING UP MY KIDS FROM SCHOOL, IN THE SCHOOL PARKING LOT I SMELLED SOMET
NHTSA complaint: Electrical system
BACK ON JULY AS I WAS ON THE HWY, SET MY CRUISE CONTROL, FOR THE FIRST TIME SINCE I'VE OWNED MY NISSAN, AT 55MPH, THE SPEEDOMETER STOPPED WORKING, MY RIGHT HEADLIGHT WENT OUT. NOW EVER SINCE THEN, IT HAS GOTTEN WORSE, I
NHTSA complaint: Electrical system
TL*THE CONTACT OWNS A 2000 NISSAN QUEST MINIVAN. WHILE DRIVING APPROXIMATELY 1-2 MPH APPROACHING A TRAFFIC LIGHT THE VEHICLE ACCELERATED. THE CONTACT STATED THAT HE HAD TO ENGAGE THE BRAKES WITH EXCESSIVE FORCE, AND THE
NHTSA complaint: Vehicle speed control
NHTSA lists 2 recall campaigns for the 2000 Nissan Quest. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Fix: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE.
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Risk: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Fix: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE.
| Reliability raw | 80 | excellent |
|---|---|---|
| Longevity est. | 77 | good |
| Maintenance | 71 | good |
| Depreciation | 87 | excellent |
| Performance | 56 | average |
| Efficiency | 35 | below average |
Percentile ranks against other minivans & vans in the catalog.
What stands behind each score for this car:
Owners have filed 105 complaints with NHTSA for this model-year, and vehicle speed control is the most reported area with 14 of them (13%). There are 2 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 80/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 77/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2000 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: worth a look, because a solid ownership case with specific caveats below. Its overall ownership score is 72/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.