Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 31 complaints with NHTSA about the 2000 Infiniti QX4, and it carries 3 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Suspension | 5 | 16% |
| Electrical system | 4 | 13% |
| Structure | 3 | 10% |
| Structure | 2 | 6% |
| Steering | 2 | 6% |
| Fuel/propulsion system | 2 | 6% |
| Fuel system | 2 | 6% |
| Structure | 1 | 3% |
| Air bags | 1 | 3% |
| Steering | 1 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the stru
NHTSA complaint: Structure
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAIL
NHTSA complaint: Structure
RIDING WITH A CO WORKER COMING FROM BREAKFAST ON VETERANS PARKWAY,1ST DEFAULT WAS FRONT AXLE,2ND DEFAULT AIRBAGS DIDN'T DEPLOYED,SO I'M TELLING THE DRIVER TO SLOW DOWN CAUSE OF THE AXLE HE REFUSES AND HIT THE GUARD RAIL
NHTSA complaint: Air bags
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STE
NHTSA complaint: Steering
SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE
NHTSA complaint: Steering
I WAS TOLD ABOUT A RECALL ON THIS VEHICLE DUE TO FRAME BODY STRUT HOUSING CORROSION, I'M HEARING A CLICKING SOUND AS I PROCEED TO MAKE TURNS NOW. I TOOK IT IN TO BE LOOKED AT TO SEE IF NOISE I WAS HEARING COULD BE REPAIR
NHTSA complaint: Suspension
MY 2000 INFINITI QX4 HAD A VISUAL INSPECTION DONE AT THE INFINITI OF BELLEVUE WA ON AUG 4, 2008 AND DETERMINED THAT THERE WAS ENOUGH COATING TO PREVENT CORROSION FROM OCCURRING DUE TO A RECALL. THE VEHICLE IS NOW LEA
NHTSA complaint: Fuel/propulsion system
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 07V435000 (FU
NHTSA complaint: Fuel/propulsion system
NHTSA lists 3 recall campaigns for the 2000 Infiniti QX4. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK,
Risk: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE
Fix: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. O
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIR
Risk: THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT
Fix: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE AN IGNITION LOCK ASSEMBLY WITH IMPROPERLY SEATED KEY CYLINDER CAP CONNECTOR PINS. VIBRATION CAN CAUSE THE CONNECTING PINS TO LOOSEN AND/OR FALL OUT ALLOWING THE KEY CYLINDER CAP TO DISENGAGE FROM THE KEY CYLINDER.
Risk: IF THIS OCCURS, THE STEERING WHEEL LOCK ROD CAN MOVE, WHICH COULD LOCK THE STEERING WHEEL, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE IGNITION LOCK ASSEMBLY AND ASSEMBLIES WITH LOOSE OR MISSING END CAP CONNECTOR PINS WILL BE REPLACED. A RING CLIP WILL BE INSTALLED ON ALL OTHERS TO PREVENT LOOSENING OF THE P
| Reliability raw | 82 | excellent |
|---|---|---|
| Longevity est. | 78 | good |
| Maintenance | 69 | good |
| Depreciation | 60 | average |
| Performance | 66 | good |
| Efficiency | 29 | below average |
Percentile ranks against other SUVs in the catalog.
What stands behind each score for this car:
Owners have filed 31 complaints with NHTSA for this model-year, and suspension is the most reported area with 5 of them (16%). There are 3 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 82/100 (excellent) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 78/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2000 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.