Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 252 complaints with NHTSA about the 2000 Ford Contour, and it carries 7 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Structure | 63 | 25% |
| Fuel system | 27 | 11% |
| Electrical system | 24 | 10% |
| Unknown or other | 22 | 9% |
| Visibility | 14 | 6% |
| Engine and engine cooling | 13 | 5% |
| Vehicle speed control | 10 | 4% |
| Visibility | 7 | 3% |
| Service brakes | 6 | 2% |
| Air bags | 5 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE
NHTSA complaint: Air bags
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE
NHTSA complaint: Service brakes
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL
NHTSA complaint: Fuel/propulsion system
I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED
NHTSA complaint: Exterior lighting
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHI
NHTSA complaint: Fuel system
CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR
NHTSA complaint: Structure
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUF
NHTSA complaint: Fuel system
INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A Q
NHTSA complaint: Electrical system
NHTSA lists 7 recall campaigns for the 2000 Ford Contour. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-32
VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Risk: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Fix: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEAL
Risk: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
| Reliability raw | 67 | good |
|---|---|---|
| Longevity est. | 72 | good |
| Maintenance | 90 | excellent |
| Depreciation | 59 | average |
| Performance | 45 | below average |
| Efficiency | 43 | below average |
Percentile ranks against other compact cars in the catalog.
What stands behind each score for this car:
Owners have filed 252 complaints with NHTSA for this model-year, and structure is the most reported area with 63 of them (25%). There are 7 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 67/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 72/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 2000 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.