Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 220 complaints with NHTSA about the 1997 Ford Windstar, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Power train | 37 | 17% |
| Suspension | 34 | 15% |
| Engine and engine cooling | 32 | 15% |
| Vehicle speed control | 14 | 6% |
| Service brakes | 13 | 6% |
| Steering | 10 | 5% |
| Structure | 8 | 4% |
| Electrical system | 6 | 3% |
| Seats | 5 | 2% |
| Fuel system | 4 | 2% |
Verbatim from NHTSA complaint records, trimmed for length.
TL* THE CONTACT OWNS 1997 FORD WINDSTAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE REAR AXLE BEAM BECAME FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. A PRIVATE MECHANIC STATED THAT THE REAR AXLE BEAM NEED
NHTSA complaint: Suspension
TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE INSPECTED, HE WAS NOTIFIED THAT THE VEHICLE FAILED TO PASS THE STATE INSPECTION DUE TO THE SUB FRAME BEING COMPLETELY CORRODED.
NHTSA complaint: Structure
TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACK BAR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO WOBBLE EXCESSIVELY. THE MANUFACTURER WAS NOTI
NHTSA complaint: Suspension
I PURCHASED A 1997 FORD WINDSTAR AND FROM WHAT I UNDERSTAND IS THAT THERE WAS A RECALL ON THE COIL SPRINGS/SUSPENSION. (RECALL#01I00700) < I BELIEVE THIS IS THE RECALL #. LONG STORY SHORT MY FRONT TIRES ARE FLAT DOUE TO
NHTSA complaint: Suspension
MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEAR
NHTSA complaint: Service brakes
I HAD MY 97 WINDSTAR FAN FIXED DUE TO RECALL # 09S09:SPEED CONTROL SYSTEM MODIFICATION. EVER SINCE THEN THE ABS AND PARKING LIGHTS HAVE BEEN COMING ON. WE HAVE HAD THE CODES RESET, BUT THEY KEEP APPEARING. I HAVE ALSO CA
NHTSA complaint: Vehicle speed control
I TURNED THE AIR CONDITIONING ON IN THE VAN AND AFTER ABOUT 10 MINUTES, TURNED IT TO THE 'MAX AC' POSITION. THE HOOD STARTED STEAMING SO I TURNED THE AIR COMPLETELY OFF. AFTER LESS THAN A MINUTE, I NOTICED THE HOOD WAS
NHTSA complaint: Engine and engine cooling
OUR 1997 FORD WINDSTAR MINIVAN THAT IS CURRENTLY SUBJECTED TO THE RECALL FOR THE FAULTY CRUISE CONTROL SWITCH BURNED TO THE GROUND ON FEB 21, 2007 AS THE RESULT FROM A FIRE THAT STARTED IN THE ENGINE AREA. *TR
NHTSA complaint: Vehicle speed control
NHTSA lists 6 recall campaigns for the 1997 Ford Windstar. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CO
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO
Risk: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
Fix: DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN,
Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Fix: DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE D
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS A
Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Fix: FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT TO A TOTAL OF 10 YEARS OF SERVICE FROM THE WARRANTY START DATE, WITH UNLIMITED MILEAGE. THIS COVERAGE IS AUTOMATICALLY TRANSFERRED TO
| Reliability raw | 76 | good |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 78 | good |
| Depreciation | 59 | average |
| Performance | 54 | average |
| Efficiency | 35 | below average |
Percentile ranks against other other in the catalog.
What stands behind each score for this car:
Owners have filed 220 complaints with NHTSA for this model-year, and power train is the most reported area with 37 of them (17%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 76/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 1997 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 68/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.